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Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: C00054876 Site Location: 2500 DANIELS ST <br />Received by: EE0009830 SAUERS <br />Received Date: 5/9/2022 Complaint Received Via: PHONE <br />Assigned To: EE0078788 FAHMY Assigned Date: 5/9/2022 <br />Program/Element Code 3600 - RECREATIONAL HEALTH PROGRAM <br />Nature of complaint: <br />COMPLAINANT AND FAMILY WENT TO RESORT FROM 4/27/22-4/29/22. COMPLAINANT NOTICED THERE WERE SEVERAL OCCASIONS <br />WHERE THE POOL HAD TO BE CLOSED DUE TO VOMIT IN THE POOL OR FECAL MATTER. WHEN THE POOLS WERE OPEN, COMPLAINANT'S <br />NINE YEAR OLD DAUGHTER SWAM IN THE POOL. WITHIN THREE DAYS, DAUGHTER BEGAN TO EXPERIENCE SEVERE STOMACH PAINS <br />AND DIARRHEA. COMPLAINANT TOOK DAUGHTER TO EMERGENCY ROOM AND WAS TOLD THAT SHE HAD AN INFECTION IN HER <br />INTESTINES DUE TO BEING EXPOSED TO HUMAN WASTE. COMPLAINANT BELIEVES THE EXPOSURE IS FROM THE WAVE POOL. <br />COMPLAINANTALSO NOTICED THE TODDLER POOL HAD BAND AIDS AND A CHEWED UP HOT DOG ONE NIGHT AND WHEN THEY <br />RETURNED THE NEXT MORNING THE BAND AIDS AND HOT DOG WERE STILL THERE. COMPLAINANT STATES THERE IS A FACEBOOK <br />PAGE FOR GREAT WOLF LODGE AND ON THAT PAGE THERE ARE AT LEAST 20-30 FAMILIES THAT VISITED THAT FACILITY THAT <br />EXPERIENCED THE SAME SYMPTOMS. <br />""*PLEASE CALL COMPLAINANT WITH FINDINGS. <br />PROPERTY INFORMATION <br />Facility: FA0025991 - GREAT WOLF LODGE NORTHERN CALIFORNIA <br />Site Location 2500 DANIELS ST District 003 - PATTI, TOM <br />MANTECA, CA 95337 Location Code 04 - MANTECA <br />Cross Street APN 24131064 <br />Complaint Status: 03 <br />Date Abated: <br />Abated By: <br />Activity Summary <br />Activity Date Recorded by <br />05/11/2022 Complaint inspection. See report FAHMY <br />No major violations observed. <br />Complaint is abated today. <br />Report emailed to bdappert@greatwolf.com; kfurnos@greatwolf.com <br />Signature is not captured. <br />5105 rpt Page 1 of 1