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Complaint Investigation Summary Report #. 5105 COMPLAINT ID: C00054211 Site Location: 5444 CORA POST RD Received by: EE0009848 MARTINEZ Received Date: 9/2/2021 Complaint Received Via: PHONE Assigned To: EE0009488 WONG Assigned Date: 9/2/2021 Program/Element Code 4200 - LIQUID WASTE PROGRAM Nature of complaint: LANDLORD WON'T PUMP SEPTIC TANK. WILL NOT ANSWER OR RETURN COMPLAINANTS PHONE CALL. PROPERTY INFORMATION Property Name: Site Location 5444 CORA POST RD District 004 - WINN, CHARLES LODI, CA 95240 Location Code 99- UNINCORPORATED AREA Cross Street FRONTAGE RD APN 05926021 Complaint Status: Pik Date Abated : Abated By: A , Seti (` rice') Activity Summary Activity Date Recorded by 09/08/2021 Cora Post 5444. Assigned to Aldara after initial research of property owner's WONG contact info, and left vm with complainant on how is their toilets working 09/08/2021 Reviewed the complaint, called complainant and stated that the toilets flush okay. SALINAS scheduled appointment for wednesday at 2;30 pm. Printed parcel viewer. 09/15/2021 reviewed laser fiche and found the location of the septic tank of the single family SALINAS dwelling to the left of the property from the street, it stated that is about 26 ft from the house, there are two 40 ft long leach lines and the permit number is SR0053643 finaled on 3/21/08. I could not find the other permit for the other single family dwelling on the property. At the property, I noticed the neighbor's number is 5482 and looked up more information and complaints about it,did not find anything but two complaints one about sewage and another one about substandard issues. I found the septic tank permit and the well permit back in 2009. I will send owner a notice to abate for the well to repair the leaking of the well for that single family dwelling. I spoke with Mr. Shih and he stated that we don't force the owners to clean the septic tanks every 3 years and it depends on the usage frequency. I looked up the code and confirmed my beliefs on it to be pumped every three years and I tried to ask Mr. Shih but he was not in his office, I went to Cesar for clarification and confirmation and stated that indeed it is required every 3 years. I contacted the tenant and told her I will mail the owner a letter citing SJC code for that. Got a call from the neighbor living at 5482 209-570-0173 and I asked if she had any issues on the property regarding sewage, she said she had a problem about 2 weeks ago but the owner pumped their septic tank. and the only issue is sandy water from the well. 51 05. rpt Page 1 of 2