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Complaint Investigation Summary <br /> Report #: 5105 <br />COMPLAINT ID: C00054877 Site Location: 1355 E YOSEMITE AVE <br />Received by: EE0009830 SAUERS Received Date: 5/9/2022 <br /> Complaint Received Via: PHONE <br />Assigned To EE0078788 FAHMY <br />Program/Element Code 1600 - FOOD PROGRAM <br />Nature of complaint: <br />Assigned Date: 5/9/2022 <br />CROSS CONTAMINATION, OATMEAL IN SOUP MIXED WITH MEAT, OTHER FOODS STORED NEAR MEAT. COMPLAINANT ALLEGES THERE <br />ARE PEOPLE WHO ARE NOT SAFE CERTIFIED TO HANDLE FOOD, FOOD IS NOT BEING DATED PROPERLY AND THE WALK IN IS NOT <br />ORGANIZED PROPERLY, PRODUCE IS OLD AND WILTED, MANY CUSTOMERS RETURNING THEIR PURCHASES DUE TO THE FOOD LOOKING <br />BAD. COMPLAINANT SPOKE WITH GENERAL MANAGER AND MANAGER AND THERE DOESN'T SEEM TO BE ANYTHING DONE ABOUT IT. <br />COMPLAINANT HAS WITNESSED EMPLOYEES DROP FOOD AND JUST KICK IT UNDER THE STATION AND LEAVE IT THERE. FACILITY <br />DOESN'T GET A PROPER CLEANING UNLESS THERE IS AN INSPECTION SCHEDULED OR THE DISTRICT MANAGER IS VISITING FACILITY. <br />***PLEASE EMAIL COMPLAINANT WITH FINDINGS. <br />PROPERTY INFORMATION <br />Facility: FA0022976 - Panera Bread #1825 <br />Site Location 1355 E Yosemite Ave <br /> District 003 - PATTI, TOM <br />Manteca, CA 95336 <br /> Location Code 04 - MANTECA <br />Cross Street <br /> APN 20826024 <br />Complaint Status: <br />Date Abated: <br />7 <br />Abated By: <br />Activity Date <br />Activity Summary <br />Recorded by <br />05/11/2022 Complaint inspection. See report FAHMY <br />Some violations observed. Re inspection is required in 2 weeks <br />Report emailed to cafe1825@panerabread.com <br />Signature is not captured. <br />05/26/2022 First follow up complaint inspection. See report. FAHMY <br />Persistent violations observed. <br />RE INSPECTION IS REQUIRED IN 2 WEEKS. <br />Report emailed to evelyn.nevarezgonzalez@panerabread.com; <br />cafe1825@panerabread.corn <br />Signature is not captured. <br />06/16/2022 Second complaint follow up inspection. See report. FAHMY <br />Still the repeated violations persist. I spoke with the area manager, she promised <br />that the facility will be cleaned within 2 weeks and she will send me pictures of all <br />the areas that need to be cleaned. <br />Re inspection is required in 3 weeks. <br />Report emailed to cafe1825@panerabread.com <br />Signature is not captured. <br />07/07/2022 Store Manager sent me pictures of all back of the house flooring had been <br />cleaned. <br />FAHMY <br />Complaint is abated today. <br />No more follow up is required at this time. <br />I emailed the store manager to inform her that no more re inspection is required. <br />5105. rpt Page 1 of 1