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SAN JOAQUIN <br /> Environmental Health Department <br />C N <br />COMPLAINT INSPECTION REPORT <br />Name of Facility: PANDA EXPRESS #887 Date: 07/25/2022 <br />Address 5350 PACIFIC AVE, STOCKTON 95207 <br />Owner/Operator: Telephone: (209) 476-1908 <br />Program Element: 1600- FOOD PROGRAM Complaint #: C00055050 <br />Responsible Party Contact: <br />DESCRIPTION OF COMPLAINT ALLEGATIONS <br />The San Joaquin County Environmental Health Department received the following complaint: <br />ON 07/15/22 COMPLAINANTS FOUND A MAGGOT IN THEIR SUPER GREENS. COMPLAINANT ORDERED CHOW <br />MEIN, FRIED RICE, BLACK PEPPER STEAK, AND SUPER GREENS AND FOUND THE MAGGOT. RECEIPT SHOWS <br />ORDER TIME OF 1:07 PM COMPLAINANT STATES IT TOOK TVVO TRIPS TO THE FACILITY BEFORE THE <br />COMPLAINANT COULD TALK TO A MANAGER AND GET A REFUND. COMPLAINANT REQUESTS A CALL BACK. <br />VIOLATIONS AND CORRECTIVE ACTIONS <br />Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; <br />113700. All violations must be corrected within specified timeframe. Violations that are classified as "MAJOR" pose an immediate threat to public health <br />and have the potential to cause foodbome illness. All major violations must be corrected immediately. Non-compliance may warrant immediate closure of <br />the food facility. <br />OVERALL INSPECTION NOTES AND COMMENTS <br />FOOD ITEM -- LOCATION --TEMP ° F -- COMMENTS <br />No Temperature Data Collected <br />COMMENTS AND OBSERVATIONS <br />On site to conduct complaint investigation. Per Jessica Suy (Manager), Panda Express is aware of the complaint. Tiny green <br />caterpillars have been found in the super green packaging occasionally. None were found at the time of the complaint. Super <br />greens come packaged pre-washed and pre-cut. Super greens are moved from the walk-in cooler to the prep line. Super <br />greens are cooked quickly in water then cooked with garlic and oil and moved to the serving line. Any remaining cooked <br />super greens are discarded at the end of the night. Super greens are usually cooked to order. No maggots, caterpillars, <br />worms or other insects were observed in the super greens (all phases of process) during the inspection. <br />Unable to verify alleged complaint. <br />Discussed report with Jessica Suy (Manager). Official inspection report was emailed to the operator. <br />To minimize person-to-person contact, the signature of the person receiving the inspection report was not captured. <br />The person in charge is responsible for ensuring that the above mentioned facility is in compliance with all applicable sections of the California Health and <br />Safety Code. Ifs reinspection is required, fees will be assessed at the current hourly rate. <br />Received by: Name and Title: <br />EH Specialist: LYDIA BAKER Phone: (209) 616-3046 <br />FA0015113 C00055050 5C004 07/25/2022 <br />EHD 16-23 Rev. 04/07/22 Page 1 of 1 Complaint Inspection Report <br />1868 E. Hazelton Avenue I Stockton, California 95205 I T 209 468-3420 I F 209 464-0138 I www.sjgov.org/ehd