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SAN JOIW •-• IN Environmental Health Department Time In: 10:22 am Time Out: 10:55 am COMPLAINT INSPECTION REPORT Name of Facility: CARLS JR #7484 Date: 07/25/2022 Address: 7432 PACIFIC AVE, STOCKTON 95207 Owner/Operator: WOMAR INC Telephone (209) 957-2000 Program Element: 1600- FOOD PROGRAM Complaint #: C00055055 Responsible Party Contact: DESCRIPTION OF COMPLAINT ALLEGATIONS The San Joaquin County Environmental Health Department received the following complaint: COMPLAINANT ORDERED DOUBLE CHEESEBURGERS WITH PICKLES AND FRENCH FRIES FOR BOTH HER HUSBAND AND SON ON 7/16/22 AROUND 2:45 PM. COMPLAINANT ALLEGES AROUND 4:00 PM BOTH HER SON AND HUSBAND BECAME ILL WITH DIARRHEA AND VOMITING. COMPLAINANT CALLED FACILITY AND MANAGER DISMISSED THE COMPLAINANTS CONCERNS STATING THAT IT TAKES AT LEAST 8 HOURS TO EXPERIENCE THE SYMPTOMS OF FOOD POISONING. VIOLATIONS AND CORRECTIVE ACTIONS Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; 113700. All violations must be corrected within specified timeframe. Violations that are classified as "MAJOR" pose an immediate threat to public health and have the potential to cause foodborne illness. All major violations must be corrected immediately. Non-compliance may warrant immediate closure of the food facility. #8 Use of Time as a Public Health Control OBSERVATIONS: Cheese at the prep line was observed at 46 F. Time is being used at the sandwich prep line as a public health control. Pickles, lettuce, sliced onions, sliced tomatoes and cheese were the items in the prep line. Each item had a sticker with a time of 4 pm. Time items were observed was at 10:45 am, more than four hours. If time only is used as the public health control for a working supply of potentially hazardous food before cooking or for ready-to-eat potentially hazardous food that is displayed or held for service for immediate consumption, the food shall be marked or otherwise identified to indicate the time that is four hours past the point in time when the food is removed from temperature control. Correct today. CAL CODE DESCRIPTION: When time only, rather than time and temperature is used as a public health control, records and documentation must be maintained (114000) OVERALL INSPECTION NOTES AND COMMENTS FOOD ITEM -- LOCATION -- TEMP ° F COMMENTS No Temperature Data Collected COMMENTS AND OBSERVATIONS On site to conduct complaint investigation. Per Angelica & Stephanie (Managers), they are unaware of the complaint. French fries and ground beef patties are frozen and stored inside the walk-in freezer. Bags of french fries are moved to a smaller freezer near the fryer before being cooked. Ground beef patties are moved to a small freezer by the grill. Both walk-in freezer and small freezers were 0 F. Double cheese burgers are made with small buns, two small ground beef patties, one piece of cheese, ketchup, mustard, onions and pickles. Buns are kept at room temp in plastic bags. No outdated buns observed. Ground beef patties at temp of 165 in the hot hold. Onions are received whole and are cut in an onion slicer that is cleaned and sanitized daily. Onionsare cleaned inside the three compartment sink after it has been cleaned and sanitized. Quaternary sanitizer available and at 300 ppm. Onions and pickles stored in walk-in cooler at 38 F. Pickles are received FA0002607 C00055055 SC004 07/25/2022 EHD 16-23 Rev. 04/07/22 Page 1 of 2 Complaint Inspection Report 1868 E. Hazelton Avenue I Stockton, California 95205 I T 209 468-3420 I F 209 464-0138 I www.sjgov.org/ehd