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Complaint Investigation Summary Report #: 5105 COMPLAINT ID: C00055184 Site Location: 3120 N REDWOOD AVE Activity Summary Activity Date Recorded by 09/02/2022 Called property owner to discuss nature of complaint. Left message on voicemail. HOANG Property owner called back. Property owner indicated that his English is not good and asked for Spanish speaking person. Told property owner that a Spanish speaking person will called him back within 20 minutes. Called tenant. Left message on voicemail. Went over to main building (front counter) and asked Yvonne Moreno to call property owner. Yvonne discussed nature of complaint to property owner. Property owner told Yvonne to talk to the tenant. Yvonne discussed and explained to the property owner about the enforcement process. Yvonne called tenant and left message. Yvonne will keep me posted on the message. Discussed findings with Natalia Subbotnikova. Prepared Photo log. 09/07/2022 Checked with Yvonne Moreno at front desk for updates. Eric Hernandez told Yvonne that he will take care of dog manures. The tenant also told Yvonne that he is very upset and felt he's being harassed. Per Yvonne, the tenant stated that he had put in a complaint with our department in the past but our department did not handle it Discussed with Natalia S. Emailed Eric Hernandez contact number to Yvonne. Yvonne called Eric Hernandez for informations about his past complaint. Yvonne left message for Eric to call back. Yvonne will keep me posted. HOANG 09/12/2022 Called Yvonne for updates. No updates available from the tenant, Eric Hernandez. HOANG Discussed with Natalia. Called complainant for updates. Per complainant, the dog manures are still there. The tenant is using wooden boards to cover up some of the dog manures. The complainant states that she will keep me posted on the status. Discussed with Natalia. The property owner will need to be notified again. If the nature of the complaint is not resolved, the next inspection will be billable at $156 per hour. Called Yvonne to request another phone call to the property owner. Emailed the property owner contact information to Yvonne. Yvonne will keep me posted. 09/19/2022 Discussed complaint with Natalia S and Sandip S. Prepared Notice to Abate Immediately checklist. The Notice to Abate Immediately checklist will be mailed to the property owner and carbon copy to the tenant. Natalia S. approved and signed the Notice to Abate. Dropped the Notice to Abate off at Cheryl Field in box. 09/19/2022 Mailed Notice To Abate Immediately, dated September 19, 2022, to Francisco Javier Hernandez at 3141 Holly Drive, Tracy, CA 95376-1921. Sent by regular and certified mail; Certified Mail Log #7021 1970 0001 0449 2359. Also mailed copy of Notice To Abate Immediately to tenant at 3120 N Redwood Avenue, Stockton, CA 95205-2628. HOANG FIELD 09/19/2022 3120 Redwood - Discussed complaint with Natalia S. and Tom H. Reviewed file. SINGH 10/03/2022 Discussed and reviewed complaint with Natalia S. Prepared for re-inspection HOANG today. 5105 rpt Page 2 of 3