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Complaint Investigation Summary Report #: 5105 C:tMPLAINT ID: C00055599 Site Location: 2500 DANIELS ST Received by: EE0000467 CARRUESCO Received Date: 2/13/2023 Complaint Received Via: AGENCY REFERRAL Assigned To: EE0000467 CARRUESCO Assigned Date: 2/13/2023 Program/Element Code 3600 - RECREATIONAL HEALTH PROGRAM Nature of complaint: Family of (4) visited resort on February 3 & 4th. Visited the indoor swimming area and used the pool facilities as well as 3 eateries there. Campfire kitchen, Hungry as a Wolf, and a creamery. On 2-5-2023 the 2.5 yr old experienced severe diarrhea and vomiting. 5-yr old experienced the same symptoms next. Then parents became ill with same symptoms. Both children admitted to Kaiser and allegedly diagnosed with clostridium difficile. Forward inspection report to Tanya at SJ Public Health. PROPERTY INFORMATION Facility: FA0025991 - GREAT WOLF LODGE NORTHERN CALIFORNIA Site Location 2500 DANIELS ST District 003 - PATTI, TOM MANTECA, CA 95337 Location Code 04 - MANTECA Cross Street MCKINLEY APN 24131064 Complaint Status: Abated By: Activity Summary Activity Date Recorded by 02/13/2023 Jeff Carruesco and I went to the facility and spoke with the assistant and director PEDRAZA of aquatics. We also spoke with management for the food facilities. We informed them about the nature of the complaint which is as follows: Family of (4) visited resort on February 3 & 4th. Visited the indoor swimming area and used the pool facilities as well as 3 eateries there. Campfire kitchen, Hungry as a Wolf, and a creamery. On 2-5-2023 the 2.5 yr old experienced severe diarrhea and vomiting. 5-yr old experienced the same symptoms next. Then parents became ill with same symptoms. Both children admitted to Kaiser and allegedly diagnosed with clostridium difficile. We were informed that there had not been any other calls regarding this matter. Personnel in charge informed us of all the records for February 3rd and 4th. The records did not show any abnormalities with circulation and disinfection. Disinfection equipment is operating properly. Creamery: Employees are required to wash their hands: before beginning work; before handling food/equipment/utensils; as often as necessary, during food preparation, to remove soil and contamination ; when switching for working with raw to ready to eat foods; after body parts; after using toilet room; or any time when contamination may occur and before putting gloves on. Hungry as a wolf and Campfire: Currently not not operating fully. Records showed that foods are being prepared, handled and stored properly. 02/15/2023 Called and left Jessica a VM . I will provide her with our findings from Monday Feb CARRUESCO 13th inspeciton. Date Abated: - 2--3 5105 rpt Page 1 of 2