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SAN JOAQUIN Environmental Health Department CTONTY Time In: 11:10 am Time Out: 11:37 am COMPLAINT INSPECTION REPORT Name of Facility: IN N OUT BURGER #96 Date: 02/28/2023 Address: 575 W CLOVER RD, TRACY 95376 Owner/Operator: IN N OUT BURGER INC Telephone: (866) 291-6338 Program Element: 1600- FOOD PROGRAM Complaint #: C00055631 Responsible Party Contact: DESCRIPTION OF COMPLAINT ALLEGATIONS The San Joaquin County Environmental Health Department received the following complaint: Complaint C00055631 states: "COMPLAINANT WAS AT FACILITY 2/25/2023, AT 10:15 PM, AND ORDERED A DOUBLE-DOUBLE CHEESE BURGER. HE HAD CONSUMED HALF OF THE BURGER WHEN HE NOTICED THE MEAT WAS PINK. WITHIN 3 - 4 HOURS, COMPLAINANT BECAME ILL WITH DIARRHEAAND VOMITING. HE WAS ILL UNTIL THIS MORNING, 2/27/2023, WHEN HE TOOK PEPTO BISMOL. HE DID NOT GO TO THE DOCTOR. COMPLAINANT STATED HE OBSERVED NO HAND WASHING, GLOVES, OR SANITIZER WAS BEING USED BECAUSE OF THE RESTAURANT'S BUSINESS." VIOLATIONS AND CORRECTIVE ACTIONS Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; 113700. All violations must be corrected within specified timeframe. Violations that are classified as "MAJOR" pose an immediate threat to public health and have the potential to cause foodbome illness. All major violations must be corrected immediately. Non-compliance may warrant immediate closure of the food facility. OVERALL INSPECTION NOTES AND COMMENTS OBSERVATIONS Name on Food Safety Certificate: Expiration Date: Warewash Chlorine (Cl): ppm Heat: °F Water/Hot Water Ware Sink Temp: 1270 F Quaternary Ammonia (QA): 200 ppm FOOD ITEM -- LOCATION --TEMP ° F -- COMMENTS cooked burger patties -- 169.00° F 169-184F 3-comp sink hot water-- 127.00° F Station 1 reach-in -- 40.00° F restroom hand sinks hot water-- 100.00° F hand sink hot water-- 100.00° F Hand Sink Temp: 100 ° F sliced cheese -- 39.00° F Station 2 reach-in -- 37.00° F sliced tomtoes --45.00° F --just sliced at 10am / still cooling raw burger patties -- 38.00° F walk-in cooler -- 40.00° F COMMENTS AND OBSERVATIONS Assistant Manager (AM) is on site and is aware of the complaint. No other complaints similar in nature were received. Per AM, all hamburger patties are cooked to a minimum of 165F. Hamburger patties with cheese are cooked for 4 minutes and 20 seconds. Hamburger patties without cheese are cooked for 3 minutes and 30 seconds (timers are available and used at each station). Prior to opening the restaurant to customers, a test hamburger patty is cooked at each station being used. If the test patty does not reach 165F, the station cannot open (facility has 3 stations...Stations 1 & 2 are in use this date). At the time of the inspection, food is being cooked to proper temperature, cold food is held at 41F or below, food handling employees are wearing gloves, proper handwashing was observed, wiping cloth buckets have 200ppm Quat sanitizer, the 3-comp sink has 200 ppm Quat sanitizer, and hot water is available at the 3-comp sink and all hand sinks. FA0006595 C00055631 SC004 02/28/2023 EHD 16-23 Rev. 04/07/22 Page 1 of 2 Complaint Inspection Report 1868 E. Hazelton Avenue I Stockton, California 95205 I T 209 468-3420 I F 209 464-0138 I www.sjgov.org/ehd