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Complaint Investigation Summary Report #. 5105 <br />COMPLAINT ID: C00055535 Site Location: 3203 E COLLIER RD <br />Received by: EE0009488 WONG Received Date: 1/18/2023 <br /> Complaint Received Via: AGENCY REFERRAL <br />Assigned To: EE0000034 AHMED <br /> Assigned Date: 1/18/2023 <br />Program/Element Code D005 - 2022 WINTER STORM <br />Nature of complaint: <br />COMPLAINANT STATES THAT HER HOUSE HAD A FLOODED DURING THE STORMS. THE FLOOR & WALLS HAVE WATER DAMAGE AND <br />BLACK MOLD. SHE SAYS THE OWNER HAS NOT DONE MUCH TO HELP OUT. COMPLAINANT CALLED ROTO ROOTER TO DO REPAIRS. <br />HOUSE IS ON SAME PROPERTY AS OWNER. <br />PROPERTY INFORMATION <br />Property Name: <br />Site Location 3203 E COLLIER RD District 004 - WINN, CHARLES <br />ACAMPO, CA 95220 Location Code 99 - UNINCORPORATED AREA <br />Cross Street 95220 APN 00514101 <br />Complaint Status: <br />Date Abated: 1/23/2023 Abated By: AHMED, NASEEM <br />rrr_ <br />Activity Summary <br />Actvity Date Recorded by <br />01/23/2023 C00055535. 3203 E. Collier Rd, Acampo. Received complaint from Jeff Wong. AHMED <br />Discussed nature of complaint with Mr. Wong. Complainant stated Roto Rooter <br />did repairs. Jeff concern is was the repair done to septic system therefore it needs <br />to be investigated. Complainant contact information not provided. <br />Review OVVTS permits on file. <br />01/23/2023 C00055535. 3203 E. Collier Rd, Acampo. Site visit. Arrived at the site and met <br />owner Craig Falkenhagen. Discussed complaint with Craig. Craig stated he lives <br />in 3203 home and he has tenants that resides in 3221 which he is in process of <br />eviction. <br />Met the tenant in 3221 and spoke with her. She stated she had Roto Rooter come <br />in because she has leaky toilet. I asked whether their are any issues with the <br />septic system to which she stated no. Observed septic system area. I did not <br />notice any issues. No sewage smell or surfacing sewage noted. A water pump <br />was noted which was used to divert rain water from house during flooding. <br />Took photos. <br />AHMED <br />01/23/2023 C00055535. 3203 E. Collier Rd, Acampo. Photo log and official inspection report AHMED <br />generated. <br />01/23/2023 3203 E. Collier Rd, Acampo. Complaint abated to C00055462. AHMED <br />5105 rpt Page 1 of 1