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SANJOAQUIN Environmental Health Department COUNTY Time In: 10:51 am Time Out: 11:05 am COMPLAINT INSPECTION REPORT Name of Facility: CARLS JR Date: 05/02/2023 Address: 2380 W GRANT LINE RD, TRACY 95376 Owner/Operator: DALJIT HUNDAL Telephone: (209) 835-5494 Program Element: 1600- FOOD PROGRAM Complaint #: C00055801 Responsible Party Contact: DESCRIPTION OF COMPLAINT ALLEGATIONS The San Joaquin County Environmental Health Department received the following complaint: C00055801 states: COMPLAINANT STATES SHE AND HER FAMILY WENT TO EAT AT THE FACILITY ON 04/23/2023, WHILE THERE COMPLAINANT STATES THAT WHEN SHE ASKED TO USE THE RESTROOM SHE WAS INFORMED THAT THERE WERE NO BATHROOMS. COMPLAINANT STATES WHEN SHE ASKED THE EMPLOYEES HOW THEY USE THE RESTROOMS SHE WAS ALLEGEDLY TOLD THAT NON OF THE EMPLOYEES USE THE RESTROOMS IN THE FACILITY. COMPLAINANT ALSO STATES THAT THE MANAGER ALLEGEDLY TOLD HER THAT THEY DO NOT NEED TO HAVE A BATHROOM FOR THEIR CUSTOMERS. VIOLATIONS AND CORRECTIVE ACTIONS Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; 113700. All violations must be corrected within specified timeframe. Violations that are classified as "MAJOR" pose an immediate threat to public health and have the potential to cause foodbome illness. All major violations must be corrected immediately. Non-compliance may warrant immediate closure of the food facility. #43 Toilet Facilites Clean/ Supplied/ Maintained OBSERVATIONS: One of the toilet handles in the women's restroom sticks a bit (stays in the flush position). Repair the toilet handle to proper function. Correct ASAP. The urinal in the men's restroom is out of order (covered in a garbage bag). Repair the urinal to proper function. Correct ASAP. CAL CODE DESCRIPTION: Toilet facilities shall be maintained clean, sanitary and in good repair. Toilet rooms shall be separated by a well-fitting self-closing door. Toilet tissue shall be provided in a permanently installed dispenser at each toilet. The number of toilet facilities shall be in accordance with local building and plumbing ordinances. Toilet facilities shall be provided for patrons: in establishments with more than 20,000 sq ft. establishments offering on-site liquor consumption. (114250, 114250.1, 114276) OVERALL INSPECTION NOTES AND COMMENTS FOOD ITEM -- LOCATION --TEMP ° F -- COMMENTS women's restroom hand sink-- 100.00° F men's restroom hand sink -- 100.00° F COMMENTS AND OBSERVATIONS General Manager is on site and is aware of the complaint. Per GM, the women's restroom toilets have been having an issue flushing properly (the toilet handles get stuck in the flush position on occasion). The women's restroom is closed to customers at the time of the inspection (sign posted at door). The employees use the women's restroom because they are aware of how to flush the toilets properly and not make a mess. The men's restroom is open to all customers. At the time of the inspection, the toilet rooms are clean, properly supplied and operable. One of the toilet handles in the women's restroom sticks a bit, but flushes. The hand sinks in the toilet rooms are properly supplied. Hand sinks have hot FA0003078 C00055801 SC004 05/02/2023 EHD 16-23 Rev. 04/07/22 Page 1 of 2 Complaint Inspection Report 1868 E. Hazelton Avenue I Stockton, California 95205 I T 209 468-3420 I F 209 464-0138 I www.sjgov.org/ehd