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Complaint Investigation Summary Report #. 5105 COMPLAINT ID: C00055855 Site Location: 2422 NAGLEE RD Received by: EE0009865 MASCARO Received Date: 5/17/2023 Complaint Received Via: PHONE Assigned To EE0004589 LINHARES Assigned Date: 5/17/2023 Program/Element Code 1600- FOOD PROGRAM Nature of complaint: COMPLAINANT STATES THERE IS MOLD IN THE REFRIGERATOR, AROUND THE STOVE AND THE DOORS. COMPLAINANT STATES THE TICKET MACHINE AND CABLES TO THE TICKET MACHINE ALMOST FALL INTO THE FRYER. THEY KEEP SHRIMP OUTSIDE, AS WELL AS WASH MEAT AND SHRIMP IN THE SAME SINK. COMPLAINANT ALSO STATES THE VEGETABLES GETS PREPPED BY THE MEAT AND THE FLOUR GETS PUT ON THE FLOOR. COMPLAINANT STATES MULTIPLE CUSTOMERS HAVE ALLEGEDLY GOTTEN SICK FROM THE FOOD AND THAT THE FRIES ARE NOT KEPT AT TEMP IN THE REFRIGERATORS. PROPERTY INFORMATION Facility: FA0017922 - TEXAS ROADHOUSE #703 Site Location 2422 NAGLEE RD TRACY, CA 95304 Cross Street W GRANT LINE RD District 005 - RICKMAN, ROBERT Location Code 03 - TRACY APN 21229049 Complaint Status: Date Abated: 3 2 Abated By: \"--\ a\ Activity Summary Activity Date Recorded by 05/25/2023 Complaint investigation at permitted facility. Nature of complaint: COMPLAINANT LIN HARES STATES THERE IS MOLD IN THE REFRIGERATOR, AROUND THE STOVE AND THE DOORS. COMPLAINANT STATES THE TICKET MACHINE AND CABLES TO THE TICKET MACHINE ALMOST FALL INTO THE FRYER. THEY KEEP SHRIMP OUTSIDE, AS WELLAS WASH MEAT AND SHRIMP IN THE SAME SINK. COMPLAINANT ALSO STATES THE VEGETABLES GETS PREPPED BY THE MEAT AND THE FLOUR GETS PUT ON THE FLOOR. COMPLAINANT STATES MULTIPLE CUSTOMERS HAVE ALLEGEDLY GOTTEN SICK FROM THE FOOD AND THAT THE FRIES ARE NOT KEPT AT TEMP IN THE REFRIGERATORS. No major violations identified this date. Inspection report e-mailed to patrick.fink@ultrasteak.com 05/30/2023 Called and left a message for the complainant to discuss the findings from the LIN HARES complaint investigation conducted 5-25-23. Complaint abated this date. 5105 rpt Page 1 of 1