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Complaint Investigation Summary Report#:5105 <br /> COMPLAINT ID: COP21 NBW3 Site Location: 1000 E ROTH RD <br /> Activity Summary <br /> Activity Date Recorded by <br /> 02/22/2021 Both Alliance have reported that no waste was generated. Went back to read MURO <br /> entire narrative. Read emails and photos from Derek Smith documenting the 55 <br /> gallon drum of waste generated on 2-27-2020. Printed and made pdf of email <br /> thread and photos from Derek Smith. <br /> Added more details to narrative. <br /> Printed final manifest and last email thread into a pdf. Briefed Lean Sr Elena <br /> Manzo (EHD) via email and included pdf of manifest and email thread as an <br /> attachment. <br /> 02/23/2021 Emailed Jeanette Lovette (Patriot) to confirm receipt of the manifest#019704373 MURO <br /> JJK with ship date 7-22-2020. Asked if this manifest was for the waste generated <br /> from the 02-26-2020 spill cleanup. Asked if Derek Smith (Patriot)who was also <br /> copied in the email, has a photo(s) of the spill area after cleanup? <br /> 03/09/2021 Follow up email to Jeanette Lovette (Patriot Environmental). Received reply from MURO <br /> Jeanette confirming that the manifest was for the incident in question. Jeanette <br /> provided photos of the incident. <br /> 03/11/2021 Received an email from Louis Trentacoste Jr. (Alliance) at: MURO <br /> Itrentacoste@alliance.com. Louis stated that he just received another bill with two <br /> line items and wants to know if they are done. <br /> 03/15/2021 Responded to Louis Trentacosta's (Alliance) email regarding billing and whether MURO <br /> they were done. I let Louis know that we will be abating the complaint since all <br /> requested documentation was received, but that he will receive billing for activity in <br /> February and March. <br /> Printed emails, disposal record, and photos from Patriot. <br /> 05/06/2021 Received a call tranferred from front desk (no phone number displayed) from MURO <br /> Louis Trentacoste. He was inquiring about an invoice. He wanted to know why <br /> they were still receiving invoices. Explained billing process and let Louis know I will <br /> be sending a copy of the narrative for the charges he was inquiring about. <br /> 05/07/2021 Generated a narrative report and emailed to Louis Trentacoste at: MURO <br /> Itrentacoste@alliance.com. <br /> 05/12/2021 Received email from Louis Trentacoste letting me know he has approved payment MURO <br /> for the 4/27 invoice and is hoping this will not generate another bill. I let him know <br /> that billing questions are not chargeable. <br /> 05/24/2021 Printed remaining complaint documents. Compiled packet. MURO <br /> 5105.rpt Page 4 of 4 <br />