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Complaint Investigation Summary Report#:5105 <br /> COMPLAINT ID: C00053159 Site Location: 3143 W BENJAMIN HOLT DR <br /> Received by: EE0009830 SAUERS Received Date: 12/17/2020 Complaint Received Via: PHONE <br /> Assigned 70: EE0006213 PEDRAZA Assigned Date: 12/17/2020 <br /> Proaram/Element Code 1600-FOOD PROGRAM <br /> Nature of complaint: <br /> COMPLAINANT ALLEGES THEY WITNESSED AN EMPLOYEE GRAB THEIR DRINK CUP FROM THE TOP INSIDE OF THE CUP.THEY DID NOT <br /> CHANGE THEIR GLOVES BEFORE DOING SO. <br /> —PLEASE CALL COMPLAINANT WITH FINDINGS. <br /> PROPERTY INFORMATION <br /> Facility:FA0001769-MCDONALDS#4643 <br /> Site Location 3143 W BENJAMIN HOLT DR District 002-MILLER,KATHERINE <br /> STOCKTON,CA 95219 Location Code 01 -STOCKTON <br /> Cross Street BENJAMIN APN 10017005 <br /> Complaint Status: <br /> Date Abated Abated By: <br /> Activity Summary <br /> Activity Date Recorded by <br /> 12/29/2020 1 went to the facility and spoke with the manager. I informed her of the alleged PEDRAZA <br /> complaint. COMPLAINANT ALLEGES THEY WITNESSED AN EMPLOYEE <br /> GRAB THEIR DRINK CUP FROM THE TOP INSIDE OF THE CUP. THEY DID <br /> NOT CHANGE THEIR GLOVES BEFORE DOING SO. The manager was not <br /> aware of this complaint. <br /> The manager discussed the process of preparing and serving the soda. The soda <br /> is poured by mechanical system. The employees then put the lid on the cup and <br /> hands it out to the customer. The cup is handled after it is covered and fingers <br /> should not be go in the cup. Gloves are worn by employees and are changed <br /> whenever necessary, or if the glove is contaminated. The employees at the <br /> service window handle food only. Money is handled at the first window only. <br /> Currently the process of preparing and servicing the soda is proper. <br /> 5105.rpt Page 1 of 1 <br />