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RECEIVED
<br /> MAR 14 2011
<br /> SAN JOAQUIN COUNTY
<br /> Description of Employee Training OFFICE OF EMERGENCy SERVICES
<br /> AT&T Environmental, Health, and Safety(AT&T-EHS)is dedicated to ensuring safe, healthy, and
<br /> environmentally friendly work environment. The ATT-EHS website provides employees a resource
<br /> of work-related environmental,health, and safety information, policies,job aids, training, and
<br /> general information.
<br /> The supervising manager is responsible for ensuring direct reporting employees satisfactorily
<br /> complete the training necessary to perform their assigned job duties in a safe, healthy, and
<br /> environmentally responsible manner; and as required by federal, state and local regulation.
<br /> Employees at all levels are responsible for actively participating in required training as scheduled,
<br /> for learning the appropriate procedures and their appilcaticn, and for seeking additional
<br /> information if the covered material is not understood.
<br /> The training program includes internal job aids and practices to ensure training development,
<br /> certification, tracking,and record keeping are appropriately managed.
<br /> AT&T web-based training courses are available on Learning Solutions(LSO), Learning
<br /> Management Center(LMC),or Learning Edge systems. The learning systems are available to all
<br /> AT&T Employee's during normal operating hours. The Learning Solutions(LSO)is AT&T
<br /> Mobility's main learning management system for related training requirements AT&T employee's
<br /> can view the catalog of available training opportunities, enroll in instructor-led courses, take online
<br /> courses,and view and update their transcripts. Most courses are online self-directed courses and
<br /> interactive courses that can be completed anytime. Employees are able to access these systems
<br /> using their internal User 10 and password and appropriately review and complete the training
<br /> course(s). Upon the employee completing a course,the learning system will automatically date
<br /> stamp the completion of the course for record-keeping purposes and future retrieval. Records are
<br /> kept on-line.
<br /> Training for various types of work activity are specified on training matrices found on the AT&T-
<br /> EH&S web page. Each training matrix represents a different type of work activity, and specifies
<br /> the training required for exposures the employee may encounter while performing work.
<br /> Established training matrices list courses required for employees depending on their job function.
<br /> If an employee has multiple job responsibilities, he/she may be required to take training from more
<br /> than one matrix. Example training matrices fall under administrative&office,construction &
<br /> operations, supply logistics&warehouse, and vehicle maintenance& repair work. Each training
<br /> matrix has multiple tabs and lists required courses, training frequency(i.e. initial, annual, every 3-
<br /> years, etc.),permissible equivalent training methods, and other specifics for course completion.
<br /> Typical training courses required for AT&T Mobility Network Operations field technicians
<br /> conducting work at AT&T Mobility cellular sites include: Hazard Recognition AND Communication
<br /> (i.e.for all employees who may be exposed to hazardous chemicals, MSDS, etc.), Electrical
<br /> hazards, Small Chemical Spill Clean-up, Emergency Preparedness, Fire Extinguisher Safety,
<br /> Lifting, Lock-Out-Out-Tag Out, Personal Protective Equipment, Hazard Materials Safety,
<br /> Preventing Heat and Cold Stress, and Work Place Safety. Also, for AT&T-EHS related
<br /> emergencies, field staff is trained to call the AT&T-EHS hotline @ 1-800-KNOW-EHS for
<br /> appropriate direction.
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