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LLNL Emergency Plan Rev-23 October 2017 59 4.1.6 Alameda County Regional Emergency Communications Center The ACFD operates the ACRECC located at Site 200, a fully-staffed dispatch facility that is operational 24 hours-a-day, 7 days-a-week. There is a dispatch supervisor and eight dispatchers on duty in ACRECC during a shift. This dispatch center is the primary dispatch center for the ACFD (including onsite Fire Department services at LLNL). A total of more than 50 fire stations are dispatched by ACRECC, which has been accredited as a Center of Excellence by the National Academy of Emergency Dispatch. The Fire Dispatch activates the LLNL Emergency Voice Alarm (EVA) system, which is the primary means of notification to employees at LLNL during emergencies. The Fire Dispatch handles over 200,000 fire and medical emergency assistance calls each year from residents of the county and several cities within the county. If a major regional event such as an earthquake occurs that overwhelms ACRECC's dispatching capabilities, responsibility for dispatching ACFD units at LLNL will be transferred directly to LLNS per ACFD policy. EMD's Fire Protection Division in accordance with the LLNL Disaster/Self-Help Plan will initially assume from ACRECC the Fire Dispatch responsibilities to monitor onsite alarms and dispatch ACFD units from ACFD Stations #20 and #21 to onsite incidents. Once the EOC is operational, this function will be managed by Fire Disaster Dispatch under the cognizance of the EOC Operations Section. Services provided by ACRECC at LLNL include: • Full emergency fire and Emergency Medical Services dispatch services for the ACFD (including stations covering LLNL, Sandia National Laboratories/California, and Lawrence Berkeley National Laboratory), the LPFD, the cities of Alameda and Fremont, and Camp Parks Reserve Force Training Area. • Dispatch of ambulances providing services to the Alameda County Emergency Medical Services District including emergency medical dispatch pre-arrival instructions for all agencies covered by the Emergency Medical Services District. • Radio interoperability between ground/air ambulances and hospital emergency rooms in Alameda County. • Fire and rescue mutual aid resource coordination and tracking for all of Alameda County. • Alameda County-wide fire department equipment status and location tracking through Computer Aided Dispatch. • Fire alarm monitoring and testing for Camp Parks Reserve Force Training Area, LLNL, Sandia National Laboratories/California, and the Lawrence Berkeley National Laboratory. • Dispatch and tracking of LLNL hot work permits, fire alarm and fire suppression shutdowns. • Hospital coordination for multi-casualty incidents and hospital diversions within the County of Alameda. • Call-outs for Alameda County Emergency Medical Services, Alameda County Public Health and Alameda County Environmental Health for all of Alameda County.