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Section C: Personnel <br /> C-28 <br /> SERVICE COORDINATOR <br /> JOB SUMMARY <br /> The Service Coordinator is the first Oilstopo Team Member to greet guests, setting the <br /> tone for each guest's first impression and. establishing in the mind of each guest what <br /> Oilstop® is all about. The Service Coordinator is responsible for making the service <br /> process easy and comfortable for all guests. <br /> DUTIES AND RESPONSIBILITIES <br /> • Greets guests by welcoming them, offering beverages, and <br /> directing them to the next available bay. <br /> • Generates paperwork. <br /> • Prepares vehicles for service:. <br /> • Initiates service. <br /> • Performs initial inspections, including pre-service oil level, <br /> transmission fluid check, wiper blades, circled items, etc. <br /> • Completes courtesy services, including tires, upper lube, <br /> reminder sticker, windows, c;tc. <br /> • Assists in cashing out the vehicles. <br /> • Assists the Service Writer as needed. <br /> WSW <br /> Franchise Operations Manual Copyright 2-99 <br /> Ps I.Inc. <br />