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Job Description <br /> Position Title: Sales Manage <br /> Status: Exempt Hours: Normal Store Hours <br /> Location/Dept Retail Store <br /> Reports to: Store Manager <br /> [General Position Summary: <br /> Supervise all phases of store sales activities and employees to ensure goals are met safely and efficiently. Responsible <br /> formonitoringaOsboresa|esfunctionohaconfonmt000rnpenypo|iciesandpnooedurea. <br /> Essential Functions: <br /> 1, Partner with the Environmental Health and Safety Team to ensure store is adhering to all safety and environmental <br /> policies and procedures. Promotes n|ean, mafe, and environmentally compliant store for employees and customers. <br /> 2. Responsible for store housekeeping. <br /> 3. Work with all sales and production personnel to continually improve store results and execute company strategies. <br /> 4. Participates in the hiring, tnaining, and proper delegation of sales personnel and scheduling work hours, <br /> S. Monitors and evaluates job performance; trains and develops sales staff. <br /> G. Communicates and implements policies and pnooedunas-, leads byexample for the rest ofthe team. <br /> 7 Prepares sales reports and assigned tasks for the store. <br /> 8. Directs and participates incustomer care functions. <br /> Q. Conduct weekly meetings with the sales staff to keep the team updated to maintain sales team enthusiasm, ensure a <br /> positive attitude, and t# review key performance indicators. <br /> 10. Conducts coaching sessions, trains continually to improve the effectiveness of the selling model. <br /> 11, Ensures that all company policies, sales and marketing programs and merchandizing initiatives are current, <br /> communicated and implemented for management and the Sales/Customer Service employees in a timely manner. <br /> 12, Ensure that all sales transactions and cash management procedures are in compliance with company policy. <br /> 13. Responsible for the overall safeguarding ofcompany assets, <br /> 14. Promote apositive and fulfilling work environment. <br /> 15� Partner with all internal corporate support resources to ensure compliance with all laws and regulations to achieve <br /> results. <br /> 18 Spends gtleast 85Y6oftheir time unthe sales floor. <br /> 17 All other duties asassigned. <br /> Jcal Core Competencies: <br /> Work Environment/Safety: Promotes mutual respect, keeps workplace clean and safe, supports safety pmgrams. <br /> Cunmposure— Is cool under pressure, Does not become defensive or irritated when times are tough. Is considered <br /> mature, Can be counted on to hold things together during tough'Limes, Can handle stress. Isnot knocked off balance by <br /> the unexpected, Doesn't show frustration when resisted or blocked, Is settling influence in a crisis <br /> Conflict Management-Steps up to conflicts, seeing them as opportunities, Reads situations quickly, Good at focused <br /> listening, Can hammer out tough agreements and settle disputes equitably, Can find common ground and get cooperation <br /> with minimum noise <br /> Customer Focus 'Is dedicated to meeting the expectations and requirements ofinternal and external custorners. Gets <br /> first-hand customer information and uses it for improvements in products and memices. Acts with customers in mind <br /> Establishes and maintains effective relationships with customers and gains their trust and respect ' <br /> Developing Direct Reports and Others 'Provides challenging and stretching tasks and ausi~ mmrte. Ho�nfnaquent <br /> development discussions, isomsnoofmaohperson'ncanaergoa|a. Conahuc±aoompeUingde` npmentpianuand <br /> executes them, Pushes people to accept developmental moves, Will take on those who need help and further <br /> development, Cooperates with the developmental system in the organization, Is a people builder. <br /> Approved hyExecutive Staff <br /> Rev. 09/03/10 <br />