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• • Maintain maximum profits of the department with expense control and efficiency to achieve acceptable profit margins. • Respond to customers in person or by telephone,whenever required. May require responding after normal working hours. • Resolve questions from members in the Sales and Parts Departments as required. • Communicate in a courteous and effective manner with customers and/or co-workers. • Maintain a good working relationship with all other departments. • Prepare required documentation accurately and timely. • Maintain an up-to-date knowledge of equipment and product technology. • Read and interpret instruction manual and pertinent literature. • Maintain a safe working environment and observe all safety laws, policies and rules. • Ensure proper environmental training has been maintained for position and others who receive, store and clean up chemical spills. • Other duties may be assigned by the Department Supervisor,Department Manager or the General Manager • Overtime work may be required in this position. b' l - MA'r 15 20 115 Supervisory Responsibilities: ►"R"'/"P°AMENTAL • Manages subordinate supervisors who supervise other employees in the Parts Department. Is responsible for the overall direction, coordination, and evaluation of the Parts Department. Also directly supervises other non-supervisory employees. • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning,and directing work; appraising performance;rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Requirements: • To perform this job successfully,an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/Or Experience: • Bachelor's Degree(BA)from four-year College or University; or four to ten years related experience and/or training; or equivalent combination of education and experience. Language Skills: • Ability to read,analyze, and interpret general business periodicals,professional journals, technical procedures,or governmental regulations. • Ability to write reports, business correspondence, and procedure manuals. • Ability to effectively present information and respond to questions from groups of managers,clients, customers,and the general public. 2