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�1 Document Number: 909 R 5003 Document Number: 909 R 5003 Procedure Rev: 12 Date: 1/22/13 Procedure Rev: 12 Date: 1122113 EMERGENCY RESPONSE PROCEDURES EMERGENCY RESPONSE PROCEDURES It is important to immediately notify Group Legal and Senior Management when COMPETITION COMPLIANCE competition authorities make contact with any Group site.Country Managers coordinating with Group Legal should ensure that a current Contact List is communicated and made available at all sites.This contact list should identify: (DAWN RAIDS, SEARCH WARRANTS) 1)Seniormanager(s) 2)Group legal contact Definitions 3)External counsel(optional) Dawn Raid-Unannounced visits by a competition authority to a business premises or private homes with the intent to confiscate evidence of competition law 4)Group competition compliance officer(cell number) infringement.This type of activity is conducted by European competition authorities and certain Asian countries such as China and Japan. Procedural se that instructions and the local contact list should from readily available re at all times to those that are likely to receive the first contact from competition regulators. The contact list should be reviewed frequently to ensure that it kept up to date. Search Warrant—An order signed by a judge that authorizes the government investigators to search for specific objects,materials or documents at a definite Below are the basic steps that should be followed when competition authorities make location at a specified time.This is a legal requirement in certain countries such as telephone contact,written inquiries and on-site unannounced visit. the United States. 1.Instructions for Telephone Personnel,Receptionists,Doorkeepers and Gatekeepers Procedure 1.1 Telephone Inquires To enforce competition law,competition regulators usually have extensive.powers to investigate,including the power to carry out investigations on the spot without prior In the event that a competition regulator makes contact by telephone and asks notice.Depending upon the jurisdiction,investigators may have the power to questions,you should take the following steps: examine and seize or copy all evidence of company activities,in particular,internal records as well as external communications. 1.1.1 Don't Answer Questions.Politely advise the caller that you are not in a position to deal with such matters. In order to protect company and employee rights and to avoid misunderstandings that could lead to costly penalties or damage to NSG Group's reputation,certain 1.1.2 Refer the Caller to the Legal Department.Transfer the call to the legal basic steps must be followed whenever contact is made by a government department. authority.Certain local sites within NSG Group have specific procedures in place for responding to search warrants or dawn raids which embody the basic instructions set 1.1.3 Take Contact Details and Advise the Legal De artment.If you cannot below.In any case,Senior Management must ensure that local sites know the transfer the call to the legal department,you should take the caller's name and procedural steps to follow. number,tell him that the call will be returned,and advise the legal department of the Document in and SettingskttranU ocal ScitingslTemporary Internet FilesTontenLOutlookVQ9w3IRYTAPA Document in and Settingsltttranlr.ocal Settings\Temporary Internet Fi1esTcmtenL0ut1ookVQ9w3IR.YICAPA CCR 66265 55 doe Page 61 of 69 CCR 66265 55.doc Page 62 or 69 Paper Copies are Not Controlled unless stamped In RED"Controlled Document".Controlled version appears In g59We database. Paper Copies are Not Connolled unless stamped In RED"Controlled Document.Controlled Version appears 0 QSBedo database. Copies without a RED"Coatro[led Doeu W stamp will be OBSOLETE 24 hours fr—5f1112414 1',57 PM Gapies.lhout a RED"Controlled Document'sWmp.II be OBSOLETE 24 hours from FJ1 IMI4 1'.57 PM