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we deliver energy through j ADMINISTRATIVE SERVICES UNIFIED ACTION MAKES THE NUMBERS WORK Information Systems Division is critical in automat- Complex. Webster's definition is "hard to separate, ing this process to increase efficiency and accuracy. analyze, or solve."This one word describes the work Despite this morass of data, our staff dissects, an- effort of each of NCPA's Administrative Services alyzes and consistently recovers miscalculated functions and divisions. And yet, through coopera- charges from the CAISO on behalf of our members. tion and expertise,our Administrative Services team This division has also been preparing for the market makes untangling the energy market's web of data redesign technology update (MRTU) implementa- and charges appear effortless to our members. tion in 2008. In the face of the highly complex CAISO,our Settle- At this point, the NCPA Accounting staff becomes ments Division works daily to make sense of the involved. Accounting's role is to reconcile actual 150 CAISO charge types and the 10-minute settle- costs to expected budget. Accounting prepares a ment data we receive from the CAISO. monthly billing that provides a balance of adequate Hourly schedules are prepared on an individual cash flow for the Agency while minimizing the cash outflow for NCPA members.This billing includes all ment Division and sent to the CAISO. Settlements basis, and then aggregated by our Power Manage- budget categories—almost 50 different line items, staff also receives the charge data in this aggregated including generating projects, purchased power, form. Our job is to make sure the charges are cor- CAISO charges and revenues. rect and then disaggregate the charges back into Supporting the process, the Information Systems separate costs for each individual member. Com- Division provides the underlying calculations for the plicated algorithms assist with this process, and our detailed billing information, along with easy access to this data for our members through our web-based data portal.