COMPLIANCE INFO_PRE 2019 - Laserfiche WebLink

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1. MAJOR ACTIVITIES: o/a What Is Done? How Is It Done? I Scope of Decision Making • Maintenance employee training, I Based upon his/her own technical and The SM is accountable for the development, performance leadership skills, the SM evaluates the work of development of the employees management and other HR related each maintenance employee and sets working in his/her shop activities appropriate training and development pian. therefore he/she has wide Once an employee has attended training the latitude in making decisions SM is responsible for ensuring that each skill is affecting their work life demonstrated for qualification and/or including the ability to hire/fire performance improvement. The SM disciplines an employee. maintenance employees, sets the schedules, handles union issues and presents the The SM must manage each business case for current and additional staff individual based on his or her as needed. Activities include but not limited to strengths and development interviewing, hiring, termination, orientation, issues while maintaining motivation, communication of all policy, consistency and equity among procedures and conflict resolution. all direct reports. Work Analysis, Planning, The SM directs the flow of work within the The SM is accountable for the Assignment and Management of all maintenance shop by deciding what work is quantity and quality of work Maintenance Processes done in the Ryder shop and what work will be done in the shop and is done by outside vendors. For the work that is responsible for ensuring that done in the Ryder shop, the SM must assign deadlines are met with respect work based on the availability of manpower, to vehicle maintenance. As length and complexity of the job, and required such, he/she decides what deadlines. The SM ensures that PM's are work is done, when it is done scheduled and completed timely at the highest and who performs within timely level of quality through the re -inspection and cost effective guidelines. process. In addition, the SM ensures Total Tire Management, Outside Repair control, His/her ability to manage Warranty, and Quality Teams are managed in workflow and maintenance the same manner. process directly impacts both Ryder's and its customer's ability to generate revenue and/or control cost.