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Section 11 <br /> ONSITE Environmental Laboratories, Inc Revision 0 <br /> ' Quality Assurance Plan February 15, 1996 <br /> Page 2 of 4 <br /> ' 11 1 3 The Laboratory Director <br /> In an event that an out-of-control situation occurs that is unnoticed at the bench <br /> or supervisory level, e g , a performance failure on a blind QC sample, the <br /> Laboratory Director will notify the Mobile Laboratory Manager, help to <br /> identify and solve the problem where applicable, insure the work is stopped on <br /> the analysis and that no suspect data is reported The Laboratory Director is <br /> responsible for maintairung control charts and updating the limits <br /> ' 11 2 Corrective Actions <br /> As soon as an Out of Control Event is discovered, it is required to be documented and <br /> a corrective action begun The corrective action process requires a deterrrunanon of <br /> the cause of the nonconformance, immediate remedial action, and additional actions <br /> taken top revent recurrence The corrective action to be taken is determined by either <br /> the Mobile Laboratory Manager, the chemist, the Laboratory Director or by all three <br /> ' in conference, if necessary, but final approval is the responsibility of the Laboratory <br /> Director The type and extent of corrective action depends entirely on the type of <br /> analysis, type and extent of the problem, and the root cause of the problem <br /> Corrective actions may include (but not be limited €o) the following <br /> > Recahbranon of instruments, using freshly prepared calibration standards <br /> ' > Reanalysis of samples or entire batches <br /> > Recalculation of results <br /> > Replacement of solvent lots or other reagents that yield unacceptable blank <br /> ' values <br /> > Additional trairung of laboratory employees in correct implementation of <br /> ' sample preparation and analytical techniques <br /> > Reassignment of laboratory employees to improve the overlap between operator <br /> ' skills and method requirements <br /> > Communication with the client to determine appropriate action (e g , re- <br /> sampling, continuing to process the sample "as is", terminating analysis) <br /> Data is not be released until the system is in control In the event the out-of-control event is <br /> ' due to matrix problems in the sample and the system remained in control, the data is flagged <br /> and supporting documentation is released to the client <br /> Word 6 0 loelsec r 1 doc <br />