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Customer Service Coordinator <br /> Responsibilities <br /> Create purchase orders <br /> Create repair orders <br /> input technician times on repair orders <br /> Input parts on repair orders <br /> Add tasks to repair orders <br /> Close repair orders <br /> Receive and process vendor invoices to P.O,'s <br /> Close P.O,'s <br /> Print PM reports <br /> Identify units due PM <br /> Contact customers to schedule PM <br /> Contact customers to schedule follow-up work <br /> Coordinate with Rental on units due PM or follow-up work <br /> Update scheduling sheetstcalendarlboard <br /> Re-contact customers for no-shows <br /> Receive DVCR`s from drivers <br /> Handle Incoming calls <br /> Pile all paperwork(invoices,EPA,etc.) <br /> Coordinate work with outside vendors <br /> Follow-up on units that are at outside vendors <br /> Contact customers to provide status of units currently being repaired <br /> Order special order parts from vendors <br /> Receive,tag and shelve parts <br /> Review minimax levels for alt stocked parts <br /> Review current shelf stock with recommended purchase outer generated from system <br /> Place parts orders <br /> Handle incoming road calls <br /> Follow-up on road calls <br /> Refer accidents and fuel spills to appropriate people <br /> Complete delivery paperwork on new vehicles <br /> Generate RCN's for manager approval <br /> Arrange transfer of units among customers,shop and vendors <br /> Contact customers to verify satisfaction with work performed on units <br /> Coordinate pick-up and delivery of parts <br /> Update dally payroll times <br /> Photograph physical damage on units <br /> Obtain estimates from outside vendors <br /> Create and process warranty R,O.'s frown P.O,'s <br /> Complete service callreports <br /> Arrange for vendor's to in-service new vehicles(decals special equipment,etc.) <br /> Arrange for licensing and permits <br /> Create vehicle miles <br />