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How Is It Done? T op ision kip <br /> What service, technical knowledge and/or leadership l contractual obligations and <br /> skills.The nature of the problem and the skills businessifiscal responsibilities, <br /> required to resolve vary on a case-by-case <br /> basis. The results of his/her decisions <br /> often determine whether Ryder <br /> retains or loses a customer. <br /> F aciUies Maintenance Including ail � Set standards and is responsible for SM has wide latitude to ensure { <br /> Shop Tools and Equipment Cleanliness, organization, and state of repair of facilities and equipment are <br /> facilities, tools and equipment. Performs well maintained and meet <br /> monthly inspections and addresses any Ryder standards. Not doing so <br /> condition below standard, in meed of repair negatively impacts Ryder's <br /> and or safety related. Creates business case image, safety compliance, <br /> for capital expenditures, secures bids and employee moral, workflow and <br /> coordinates projects as required. productivity. <br /> Is responsible to ensure that all required ! The SM is encouraged to be <br /> equipment is available and properly proactive in presenting business <br /> maintained, cases that enhance image, <br /> r <br /> Ensures SMS is Maintained Is responsible to ensure Repair Orders, Substantial negative impact can <br /> Purchase Orders, Debit Memos and VCNs are occur if administrative functions <br /> created, maintained and processed in a timely such as AP, parts and fuel <br /> manner. In addition, PM updates, Fuel and RO administration are not properly <br /> rejects must be processed judiciously. maintained. <br /> Gust ensure that the L10 screen is accurate SM creativity within SMS limited <br /> and up-to-date. to Adhoe abilities beneficial for <br /> monitoring, tracking and <br /> research, System is not flexible <br /> In the event of a system,failure (hardware or within most functions without <br /> software), the SM ensures the Helpdesk potential negative:impact(cost <br /> and/or vendors have been contacted with reporting, recovery, <br /> follows-up to ensure timely completion of <br /> __ _... ... .. ... ........ ._...._ _... _._......., re a€rs. Serious ne atiye customer <br /> Page 71 of i 57 <br />