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p b Position number: P: y Scale Level: Status: CC i 6 i E, Quality Management. j * Responsible for Quality Inspections of PM& repairs, as well as performing In Process Reviews of non-PM work, O Perform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center, 0 Ensure Cleanliness and quality of repair for all maintained vehicles. • Work with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends, .__ Maintain contr011viibility over shor3 floor activitiegp fr nro0er root cam dignsls by teChnlc�an d th t h. iel on all arts orn nents 1 0 1 iz j li-p�'�cpenertt�; � • Assist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs. •I Accountable for maintenance of all relevant documentation required to meet and;or � exceed local, state, federal,as well as customer requirements Ensure Employee compliance with Safety and BPA regulations and requirements F. Financial Management: • Responsible for ensuring shift/shop delivers against Net Maintenance Cost per unit objectives without sacrificing quality, safety or customer satisfaction, i Responsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives. Responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets, Responsible for Payroll, Purchase Carder approval,as warranted, and invoice reconciliation, and fuel reconciliation. • Responsible for the customer bill back process to include identification, review and j approval of bill back opportunities. Responsible for ensuring proper dOCUrnentation and explanation/reporting of re-billable activity. Ensure data integrity it the Shoji Management Oniine systerns, sir fain i r" • dt .t ori} ,Hada f-ie dram to act), cope and irnp c of decision ma t organization; To successfully provide operational management and financial oversight to the shift assigned,This management assignment will be responsible for opera:sng efficiencies, revenue growth, business retention, improved customer satisfaction and improved financial performance for the location tinder l management of the position, I Page 4 of Effective: .fanuary 2013