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4.0 Response Teams Version :27.10.4 14.1 INTRODUCTION This section describes organizational features and duties of the Qualified Individual and the Terminal Incident Command System (ICS). The Terminal ICS is based upon the National Incident Management System and is consistent with the ICS procedures utilized by many agencies and the oil industry worldwide. This Section describes organizational features and duties of the Local Response Team (LRT) and the Tier II and III Response Team. The Tier II and III Team are managed by Emergency Management (EM). The key to an effective emergency response is a rapid, coordinated, tiered response by the affected unit/facility, AWAY Team, and/or National Response Team, consistent with the magnitude of an incident. The Local Response Team will provide first response to an incident at a Facility. Emergency Management (EM)-managed Teams will respond, to the degree necessary, to incidents exceeding local capability and when requested. If additional assistance is needed, the Local Incident Commander will activate the EM-managed Teams, which may include: • An AWAY Team • A National Response Team (NRT) • The Houston Support Center(HSC) • A Corporate Emergency Response Team (CERT) • The SOP US/Shell Crisis Management Team (CMT) Shell Response Team use the NIMS Incident Command System (ICS) to manage emergency response activities. Because ICS is a management tool that is readily adaptable to incidents of varying magnitude, it will be used for all emergency incidents. Staffing levels will be adjusted to meet specific response team needs, based on incident size, severity, and type of emergency. The U.S. Occupational Safety and Health Administration (OSHA) requires that organizations which respond to emergencies involving hazardous materials adopt a nationally recognized Incident Command System [29 CFR 1910.120(q)(3)(i)]. The Incident Management System (IMS) is based upon The National Incident Management System (NIMS), as developed by the Department of Homeland Security. Personnel assigned specific positions on response teams are thoroughly familiar with their roles and responsibilities, and participate in specified training programs and exercises simulating oil spill events. The NIMS ICS is used to manage emergency response activities. Because ICS is a management tool that is readily adaptable to incidents of varying magnitude, it will typically be used for all emergency incidents. Staffing levels will be adjusted to meet specific response team needs based on incident size, severity, and type of emergency. The USCG Incident Management Handbook (IMH) contains an in-depth description of all ICS positions, ICS development, response objectives and strategies, command responsibilities, ICS specific glossary/acronyms, resource typing, the Incident Action Plan (IAP) process, and meetings. Shell Supply and Distribution 4-2 Stockton Terminal FRP ©2019 Witt O' Brien's Revision Date:October, 2019