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Field Operations Policy and Procedures <br /> areas include a drop safe, a regular combination safe or a locking fire-proof cabinet or <br /> chest. A locked desk is not sufficient to qualify as a designated locked, secure area nor is <br /> a locked closet. <br /> Dignity and Respect <br /> Bearing, conduct, or speech indicating an appreciation of the formality, seriousness or <br /> gravity of an occasion or bearing, conduct or speech that indicates that someone is <br /> important and should be treated in an appropriate way. <br /> Direct Disposition <br /> Any final mortuary disposition of a decedent involving interment/entombment or <br /> cremation that does not include embalming or a viewed memorial ization. <br /> Dispatcher <br /> Company representative who is accountable for coordinating, equipping and dispatching <br /> Company Representatives. (See Personal Care Center Dispatcher.) <br /> EPA <br /> The United States Environmental Protection Agency. <br /> Ferrous metal <br /> Metal with magnet properties. <br /> Fetal remains <br /> The remains of a human fetus which has developed between the embryonic and birth stages. <br /> First Call <br /> Initial contact between the Company and a client family to obtain decedent information. <br /> First Call Provider <br /> Company personnel or Company-approved contractors assigned with the responsibility for <br /> providing initial contact with client families so as to obtain decedent information and initial <br /> service requests. <br /> FTE(Full Time Equivalent) <br /> A quantitative measurement of the number of employees required to fulfill a job task based on <br /> a standard 40-hour work week. One employee working a 40-hour work week equals 1.0 FTE. <br /> One employee working a 20-hour work week equals .5 FTE. <br /> General Duty Personnel <br /> Company personnel or approved contractors assigned multiple responsibilities such as <br /> transfers; driving coaches/limos for services, flower delivery, decedent transport; personal <br /> effects transfer, delivering death certificates, or receiving/unloading casket inventory. <br /> Human remains <br /> Any dead human body, including any human tissues, medical cadavers, fetuses or stillborn infants. <br /> Version 2.1 Page 61 of70 Revised:07/10/2015 <br /> Document Owner:Operations Support 0 2015 SCI Funeral&Cemetery Purchasing Cooperative,Inc. <br />