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Field Operations Policy and Procedures �Fe Mortuary Services Mortuary services are those procedures that are performed to prepare a decedent for visual identification, visitation, funeral services or final disposition. Such procedures include—but are not limited to—bathing,hairdressing, embalming, dressing and casketing. Neoprene Synthetic rubber used for making gloves and other items to provide resistance to liquids or insulation against electricity. Next-of-Kin The closest relative of a deceased person; may be the Authorized Representative (see above). Non-consecutive An interrupted order(e.g. 1, 3, 8, 11) of numbers or items. Non porous shelving Stainless steel, fiberglass or plastic shelving at a crematory or PCC that is used to store decedents. Non-valuable personal effects Any items belonging to a decedent that have no exceptional monetary worth, such as clothing or shoes. Opacity When something cannot be penetrated by light. Overflow To rise above capacity. Pacemaker A mechanical device implanted in a person to stimulate the heart or reestablish a normal heartbeat in an arrested heart. Personal Care Center A centralized facility that provides embalming, dressing, casketing and cosmetizing services for two or more funeral homes within a one hour drive time radius of the PCC. Personal Care Center Dispatcher Company personnel or Company approved contractors assigned with the responsibility for dispatching vehicles and personnel for transfers; driving coaches/limos for services; flower delivery, decedent transport, personal effects transfer; delivering death certificates, or receiving/unloading casket inventory. Personal Effects Personal items left with the decedent at the place of death or brought into the crematory or PCC by the next-of-kin for placement with the decedent. Version 2.1 Page 63 of 70 Revised:07/10/2015 Document Owner:Operations Support ©2015 SCI Funeral&Cemetery Purchasing Cooperative,Inc.