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3.4.3 PUBLIC COMPLAINTS The operator maintains a record of any written public complaints including the nature of the complaint,the date of the complaint, name, address,telephone number of the person's making the complaint and any action(s)taken in response. 3.4.4 OPERATOR NOTIFICATION The San Joaquin County Department of Public Works, Solid Waste Management Division is directly responsible for management and operation of the Facility. The Department of Public Works has been responsible for the management and operation of the Station since 1977. 3.4.5 EMPLOYEE TRAINING RECORDS Employee training generally consists of on-the-job training under the supervision of a staff person experienced in the aspect of the skill being taught. Potential hazards and safety procedures are stressed and meetings to discuss safety and procedural issues are scheduled regularly. All employees receive training in recognizing and responding to hazardous waste spills and disposal. In addition to the above, specialized training is provided to specific employees (forklift, etc) and all employees attend bi-weekly safety meetings. 3.4.6 INSPECTION OF RECORDS Weight and Volume Records are computerized and can be accessed at the Solid Waste Administrative Offices. Random Load Check, Load Checker's Log and Daily Logs are copied and retained for several months at the Solid Waste Offices before being removed for final storage. Records are available for inspection during regular operating hours, Monday through Friday. 3.5 DOCUMENTATION OF ENFORCEMENT AGENCY APPROVAL, DETERMINATIONS AND REQUIREMENTS In accordance with 14 CCR, Section 1'7414.1, any approvals, determination and other requirements the LEA is authorized to make under 14 CCR, Chapter 3 are maintained at the LMRF&TS administrative offices. Lovelace MRF and Transfer Station Department of Public Works/Solid Waste Division Transfer Processing Report 30 County of San Joaquin-Revised 7/26/05