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0 <br />personnel, equipment and materials. The following are examples of our program <br />management services: <br />In response to clients' needs, each CAS location has developed varying levels of field <br />sampling and field chemistry capabilities. This flexibility allows us to offer a complete <br />service package, from sampling to data delivery. <br />Both in-house and contracted sampling crews are fully trained and OSHA certified for <br />work on hazardous waste sites. Specialties include groundwater monitoring, soil coring <br />to depths of 6 feet and automated effluent sampling. <br />CAS/Phoenix's mobile laboratory provides convenient, personalized service to our <br />clients. Equipped with gas chromatographs, infrared spectrometers and field test kits, <br />Page 20 of 29 <br />Client #1: Since 1992 CAS had been providing analytical and sampling services for a <br />large electronics client. In 1998, we began providing these services nationally, using a <br />national program manager to manage the account with assistance from designated <br />laboratory project managers. These services expanded as we entered into a Strategic <br />Relationship Agreement with this client that allows our laboratories to work with their <br />clients and partners. In 2000 an extension of our working relationship began when we <br />entered an agreement to manage this client's employees at one of their internal <br />laboratories. <br />Client #2: CAS has long been recognized for its technical expertise in providing <br />services to a number of specific industries, one of which is the pulp and paper industry. <br />We were among the first laboratories in the nation to develop the methods required for <br />testing organic compounds under the Cluster Rule regulations and participated in the <br />method validation studies. In 2001, as a result this commitment to this industry, we <br />were awarded a contract to provide testing services for the Cluster Rule regulations to <br />all locations of a large pulp and paper company. Upon review of our client's permits, <br />our knowledge of the Cluster Rule regulations allowed us to make suggestions for <br />lowering costs. Due to the number of locations involved, we were also able to pass on <br />volume discounts. As part of our services for this contract we have facilitated the <br />exchange of information between various state regulatory agencies and the state <br />laboratory certification agencies to ensure that the results of these tests are compliant <br />with regulatory agency requirements. <br />FIELD PRODUCTS AND SERVICES <br />In response to clients' needs, each CAS location has developed varying levels of field <br />sampling and field chemistry capabilities. This flexibility allows us to offer a complete <br />service package, from sampling to data delivery. <br />Both in-house and contracted sampling crews are fully trained and OSHA certified for <br />work on hazardous waste sites. Specialties include groundwater monitoring, soil coring <br />to depths of 6 feet and automated effluent sampling. <br />CAS/Phoenix's mobile laboratory provides convenient, personalized service to our <br />clients. Equipped with gas chromatographs, infrared spectrometers and field test kits, <br />Page 20 of 29 <br />