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3.4.3 PUBLIC COMPLAINTS The operator maintains a record of any written public complaints including the nature of the complaint; the date of the complaint; name, address, telephone number of the person(s) making the complaint, and any action(s) taken in response. 3.4.4 OPERATOR NOTIFICATION The operator maintains a copy of the written notification to the LEA of the names, address and telephone number of the operator or other person(s) responsible for the operations. 3.4.5 EMPLOYEE TRAINING RECORDS Employee training generally consist of on-the-job training under the supervision of someone experienced in the various aspects of the skills being taught. Potential hazards and safety procedures are stressed. Currently there are regularly scheduled safety meetings and meetings for updates and procedural clarifications, as needed. All employees receive training in recognizing and responding to hazardous waste spills and disposal. Two employees have completed 40 hour training in accordance with Title 40 of the Code of Federal Regulations (40 CFR), 1910.120. In addition to the above training, all employees attend monthly safety meetings. 3.4.6 INSPECTION OF RECORDS All records are maintained at the CVWSMRF/TS administration main office and are available for inspection by the LEA and duly authorized regulatory agencies during all normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. 3.5 DOCUMENTATION OF ENFORCEMENT AGENCY APPROVAL, DETERMINATIONS AND REQUIREMENTS In accordance with 14 CCR, Section 17414.1, any approvals, determinations and other requirements the LEA is authorized to make under 14 CCR, Chapter 3 are maintained at the CVWSMRF/TS main administration office. Central Valley Waste Services MRF/TS 3-16 Transfer/Processing Report (l:\Wstemgmt\2002.040\Reports\FinaITPR\Sec3:05/09/02) BRYAN A.STIRRAT&.ASSOCIATES