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C&S Wholesale Grocers, Inc. and Subsidiaries <br /> Policy Title: WICS Warehouse OS&D Procedures <br /> Final: Jan. 06, 2010 Date of Last Revision: Oct 24, 2019 <br /> Policy Number: WSOP-DR004.5 Date of Last Review: Oct 24, 2019 <br /> Prepared by: Mick Pfalzgraf/ Reviewed by: WSOP Review Committee <br /> Dave Fredericks <br /> Updated by: Warren Wilhoit Date of Update: October 24, 2019 <br /> Table of Contents <br /> 1. OS&D Layout......................................................................................................................................................................2 <br /> 2. Product Segregation:............................................................................................................................................................2 <br /> 2.1 Damage Stations.........................................................................................................................................................2 <br /> 2.2 Proactive OS&D.........................................................................................................................................................3 <br /> 2.3 Porter/Slot Cleaner Bins.............................................................................................................................................4 <br /> 2.4 Spills...........................................................................................................................................................................4 <br /> 3. Store Returns-Issuing of Credit.........................................................................................................................................4 <br /> 3.1 To Release a Pending Credit:.....................................................................................................................................5 <br /> 3.2 Foreign returns............................................................................................................................................................8 <br /> 3.3 Customer Reclamation-(Banana Boxes)..................................................................................................................9 <br /> 4. Product Pulls........................................................................................................................................................................9 <br /> 4.1 Pull lists......................................................................................................................................................................9 <br /> 4.2 888 Rack.....................................................................................................................................................................9 <br /> 5. Backhaul Damage..............................................................................................................................................................12 <br /> 5.1 Pallet Quantity Damage............................................................................................................................................12 <br /> 5.2 Less than Pallet Quantity Damage............................................................................................................................12 <br /> 6. Product Inspection:............................................................................................................................................................12 <br /> 6.1 Repack vs.Damage..................................................................................................................................................12 <br /> 6.2 Date Codes...............................................................................................................................................................13 <br /> 7. Product Loss Accounting:..................................................................................................................................................13 <br /> 7.1 Damage Logs............................................................................................................................................................13 <br /> 7.2 Store Return Exception Logs....................................................................................................................................13 <br /> 7.3 Large Damage Reporting..........................................................................................................................................13 <br /> 8. Product Disposition:...........................................................................................................................................................14 <br /> 8.1 Dumpster..................................................................................................................................................................14 <br /> 8.2 Composting...............................................................................................................................................................14 <br /> 8.3 R-Bills and IL's........................................................................................................................................................14 <br /> 8.5 Salvage and Donation...............................................................................................................................................15 <br /> 9. Rendering of Meat products...............................................................................................................................................15 <br /> 10. OS&D Forms/Labels.....................................................................................................................................................16 <br /> WICS Warehouse OS&D Procedures pg 1 of 16 <br />