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C&S Wholesale Grocers, Inc. and Subsidiaries Policy Title: WICS Warehouse OS&D Procedures Final: Jan. 06, 2010 Date of Last Revision: Oct 24, 2019 Policy Number: WSOP-DR004.5 Date of Last Review: Oct 24, 2019 Prepared by: Mick Pfalzgraf/ Reviewed by: WSOP Review Committee Dave Fredericks Updated by: Warren Wilhoit Date of Update: October 24, 2019 2.3 Porter/Slot Cleaner Bins (Note: This section applies to the individual(s)responsible for cleaning trash and damage out of the pick slots and aisles.) • Damaged product(broken boxes, dented cans, etc.) found is to be placed in the damage bin/slot that is nearest to the area you are working in. • When multiple cases of the same item with the same lot number and/or expiration date have been damaged all attempts should be made to combine the units without damage to make a full case and place it back into the pick slot. Only the cases that could not be repacked are to be placed in the damage bin. • Destroyed product(broken jars, leaking product, stained from other leaking product, etc.) is to be brought to OS&D and placed in the appropriate space at OS&D that has been clearly marked for this purpose. • Product found without packaging is to be placed directly into the dumpster and packaging found without product is to be taken to OS&D. • All trash bins to be dumped must be audited by a supervisor before they are dumped to ensure that no regulated waste, packaged product or loose packaging is being thrown away. • Once the audit is complete product can be put in the dumpster/compactor • For all incidents above that require immediate disposal of product, a Warehouse Damage Adjustment Sheet must be filled out completely detailing the incident. 2.4 Spills • Product spills need to be attended to quickly with the highest level of consideration given to safety and sanitation. • If the condition of the product allows, it should be taken to OS&D for disposition. If this is not possible the entire event including case quantity is to be recorded on a Warehouse Damage Adjustment Sheet and signed by a Supervisor. The product is to be reviewed and any regulated waste items should be taken to OS&D for appropriate processing and the balance can then be disposed of properly and the Warehouse Damage Adjustment Sheet provided to OS&D or Inventory Control to process the adjustment. 3. Store Returns—Issuing of Credit • Product that is not accompanied with authorized return paperwork cannot be processed into inventory. This product must be set aside until the Returns Logistics Department can determine the source and provide the necessary documentation. • Driver will go to OS&D with all paperwork including signed manifests and pick-up documents. WICS Warehouse OS&D Procedures pg 4 of 16