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C&S Wholesale Grocers, Inc. and Subsidiaries Policy Title: WICS Warehouse OS&D Procedures Final: Jan. 06, 2010 Date of Last Revision: Oct 24, 2019 Policy Number: WSOP-DR004.5 Date of Last Review: Oct 24, 2019 Prepared by: Mick Pfalzgraf/ Reviewed by: WSOP Review Committee Dave Fredericks Updated by: Warren Wilhoit Date of Update: October 24, 2019 C. Store Returns—ODMU-4 QC Check • All returns for credit codes 1, 2, 8 or 13 must be processed in the ODMU-4 QC Screen. • Any product for credit reason codes 1, 2, 8 or 13 that is returned in a damaged or out of code condition and cannot be returned to stock must be accounted for in this screen. • Any product for credit reason codes 1, 2, 8 or 13 returned in good condition will be adjusted back into Host inventory when processed in this screen. They will not be added into WICS so Inventory Control will need to process inventory adjustments to bring the inventory into line 3.2 Foreign returns • Foreign returns are defined as store returns that are brought back from a store and dropped at a warehouse that was not the selection facility. If the item is not slotted in the building it is returned to it must be returned to the home selection facility. • These returns must be processed for credit as outlined above and any product slotted in the return warehouse is to be inspected for visible damage and acceptable code dates and placed in active inventory. • If return paper work is available and with the return, make a copy and attached to the proper pallet. • If the credit memo is not accompanying the return a Foreign Product Return Log must be filled out and a copy attached to the return and the pallet loaded on the foreign returns trailer. When the trailer is ready for shipment, OS&D will email the logs to transportation for use as the BOL and to appropriate receiving facility leads and include the following in the email: — Trailer# — Destination Facility — Date — # of pallets — Loader initials • These trailers should be sent to home selection facility every Monday, Wednesday and Friday. • The original copy of the Foreign Product Return Log should be keep by the sending facility for reference for 60 days. WICS Warehouse OS&D Procedures pg 8 of 16