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C&S Wholesale Grocers, Inc. and Subsidiaries Policy Title: WICS Warehouse OS&D Procedures Final: Jan. 06, 2010 Date of Last Revision: Oct 24, 2019 Policy Number: WSOP-DR004.5 Date of Last Review: Oct 24, 2019 Prepared by: Mick Pfalzgraf/ Reviewed by: WSOP Review Committee Dave Fredericks Updated by: Warren Wilhoit Date of Update: October 24, 2019 3.3 Customer Reclamation—(Banana Boxes) Many customers send their returns to our Product Recovery Centers (PRC) in banana boxes and utilize the trailer returning to the facility. The facility OS&D will act as a cross dock center for these returns. The PRC has the following requirements for the handling and shipping of banana boxes. • Reclaim banana boxes should be consolidated and stacked in a 6 block, 4 tiers high(24 total boxes). • Pallets of 24 boxes should be double stacked prior to loading. • All pallets should be shrink-wrapped securely. • All reclaim loads require a BOL to be moved from the facility to the PRC. • Once a trailer is loaded a BOL should be requested from the PRC in Hatfield, MA • If your facility sends warehouse damage to the PRC, the banana boxes may be shipped on that salvage truck,but must be noted on the load diagram Note: Banana boxes are never to be sent to a salvager on a DTS load. 4. Product Pulls 4.1 Pull lists • Pull Lists identify product that is no longer saleable due to quality problems and will be identified on Quality Control Inspector Pull Lists (internal or customer) or system generated Quality Control Date Code reports. • Item codes, quantities, locations (pick slots and/or reserves), date codes and descriptions are to be verified in the WMS and in each location. • In perishable warehouses, a listing of product with short dates and quality problems will be provided to warehouse operations to have the product removed to the hold area awaiting disposition. The warehouse will confirm this to Inventory Control when complete so the necessary adjustments can be made. • In Non—Perishable warehouses, a warehouse issue sheet will be filled out and the pallet placed on hold in the WMS. The warehouse will have the pallet moved to the 888 rack as soon as possible. The warehouse will confirm this to Inventory Control when complete. 4.2 888 Rack Definition The 888 rack is an area of a warehouse that is predominantly segregated from the normal selection aisles. Product that has become un-saleable and does not create or contribute to safety, sanitation and/or infestation hazards will be staged in the 888 rack pending final disposition. All products being transferred into or out of the 888 Rack must be documented on a Warehouse Issue Sheet. Product staged in the 888 rack will be in a held status. WICS Warehouse OS&D Procedures pg 9 of 16