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SAN JOAQUIN Environmental Health Department C010NTY- OGreotness grows herk;. Time In: 10:50 am Time Out: 11:43 am Food Program Complaint Inspection Report Name of Facility: LA SUPERIOR WATERLOO INC Date: 01/14/2020 Address: 1536 WATERLOO RD, STOCKTON 95205 Owner/Operator: LA SUPERIOR WATERLOO INC Telephone: (209)546-7950 Program Element: 1600-FOOD PROGRAM Complaint#: C00051450 DESCRIPTION OF COMPLAINT ALLEGATIONS The San Joaquin County Environmental Health Department received the following complaint: VERY DIRTY RESTROOMS. VIOLATIONS AND CORRECTIVE ACTIONS Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; 113700.All violations must be corrected within specified timeframe. Violations that are classified as"MAJOR"pose an immediate threat to public health and have the potential to cause foodborne illness.All major violations must be corrected immediately.Non-compliance may warrant immediate closure of the food facility. OVERALL INSPECTION NOTES AND COMMENTS FOOD ITEM--LOCATION--TEMP°F--COMMENTS No Temperature Data Collected NOTES Upon arrival, I spoke with the store director regarding the complaint.The store director stated that the facility continues to combat a homelessness issue in which the homeless enter into the restroom in order to bathe themselves and it causes the restrooms to become extremely filthy.The store director stated that the is a system implemented in which the restrooms are stocked and maintained every hour.The front end staff contain iphones which are linked to a scanning system in which once an area is cleaned in the facility, it is scanned and the associate moves onto the next area to clean.This allows for the facility to be maintained hourly,which includes mopping and stocking the restroom. The store manager stated this has helped with the occurring issue but homeless will still enter misuse the restroom. Current management stated that replacing the locks for the restroom is being considered in order for the customers to ask for a key directly from staff, this is will help reducethe homeless from entering the restroom without the concert of management.While on site restrooms contain general use from customers but not extremely dirty or filthy. Restrooms were also stocked with single use paper towels inside of the dispenser and toilet paper in the dispensers. Store director will update me if locks will be changed for the restroom doors and if improvement arose from the decision. Observed no violations while on site. Official inspection report emailed. The person in charge is responsible for ensuring that the above mentioned facility is in compliance with all applicable sections of the California Health and Safety Code.If a reinspection is required,fees will be assessed at the current hourly rate. Received by: Name and Title: juan linares, Store Director EH Specialist: VICTOR ACEVEDO Phone: (209)468-0337 FA0001649 C00051450 SCO04 01/14/2020 EHD 16-23 Rev.06/30/15 Page 1 of 1 Food Program Complaint Inspection Report 1868 E. Hazelton Avenue I Stockton, California 95205 1 T 209 468-3420 1 F 209 464-0138 1 www.sjcehd.com