CORRESPONDENCE_2014-2016 - Laserfiche WebLink

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-DRAFT - The DRAFT- The area is dry in the summer, with rain averaging 2- 3 inches per month during the winter and early spring. Historically, rainfall totals approximately 15 inches per year. Management practices during the dry months will involve monitoring to be sure enough moisture is in the material, and during the rainy months to prevent any ponding of water on site. COMPLAINT RESPONSE PROTOCOL (3) a complaint response protocol; and Odor complaints are generally referred to the Local Enforcement Agent (LEA), the San Joaquin County Environmental Health Department. If the Community Development Department receives the complaint, it will be directed to the LEA. Harvest would hope the LEA will then notify the operator. During working hours (7 a.m. — 4 p.m.), the contact will be through the facility office. After working hours, the site operator can be reached via cell phone. If the Operator receives the complaint directly, it will be logged with the date, time, and response and reported to the LEA. The Operator, and the LEA if available, will verify the complaint and the Operator will assess the complaint by determining the on-site source and make a recommendation to the LEA on how it will fixed within 24 hours (48 hours on a weekend/holiday). The Operator will implement management practices articulated in this document according to time of year, weather, and source of complaint. After corrective action is taken, the operator will contact the person who issued the complaint and determine if it is addressed from their perspective. If possible, the LEA will join the Operator to review in a reasonable timeframe. The site Operator will document all complaints, results and actions, including date, time and weather conditions, in the Site Operations Log. This log will be maintained on-site at the facility. Facility management will use the following protocol in responding to citizen complaints. Response to Citizen Complaints It is expected that the majority of complaints will be received, not by the operator, but by the LEA. If Harvest receives a complaint (either from the original complainant, from the LEA or the Air District) they will follow the following protocol: 1. The Operator will go to the location of the complaint to verify that the compost facility is indeed the source of the odor. 2. The Operator will document the complaint(s) in the Site Operations Log. 4 Integrated Waste Management Consulting, LLC Odor Impact Minimization Plan November 2016 Harvest — Lathrop Composting Facility SCANNED NED