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Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: COQSOONYP Site Location: SOUTHBOUND HVVY 5, SOUTH OF DURHAM FERRY RD <br />Activity Date <br />Activity Summary <br />Recorded by <br />01/15/2021 Discussed and corrected billing mistake with Michelle Ozuna in accounting. FLORIDO <br />01/21/2021 Discussed billing with Michelle Ozuna in accounting. Per Michelle, the responsible <br />party will be getting their december bill, which will include the corrected August <br />charges. <br />FLORIDO <br />01/25/2021 Emailed Brandon Espinoza of All Environmental, and CC'd subedartrucking FLORIDO <br />@gmail.com (responsible party), requesting he provide the sample analytical and <br />disposal records for the waste generated from the final clean-up. <br />01/25/2021 Reviewed and revised narrative. Reviewed, printed, and organized complaint <br />documentation. <br />FLORIDO <br />02/12/2021 Reviewed narrative. Called and asked Jason Gaitan, REHS, if he received the <br />waste analytical results and/or disposal records from All Environmental. <br />FLORIDO <br />02/12/2021 Called and left a voice message for, and sent a text message to, Brandon FLORIDO <br />Espinoza of All Environmental, requesting he provide the waste analytical results <br />and final disposal records for this spill clean-up. Called responsible party and <br />spoke to Ash Shergill, Suhkwinder Singh's fiance, who requested I send her and <br />Brandon an email, so that she may forward it to her insurance company. Emailed <br />Ash and Brandon requesting the waste analytical results and final disposal <br />records. Received an email back from Ash, in which she tells Gurtek Singh <br />(Gurtek@srmclaims.com), "They need to get paid ASAP too. Thank you" <br />02/12/2021 Discussed complaint with Elianna Florido IREHSI. Based on discussion I <br />attempted to find analytical results from Brandon, president of All Environmental. <br />GAITAN <br />Could not locate it. <br />02/16/2021 Received a call from Angel White, insurance company representative for <br />responsible party of complaint CONEKXBGG, which occurred on the same day <br />FLORIDO <br />(same incident which resulted in two spills from different vehicles, hence two <br />complaint #s). Angel received information from the responsible party of complaint <br />COQSOONYP. Answered Angel's questions regarding the two complaints. <br />02/22/2021 Emailed Jason Gaitan, REHS, reminding him to take note of the correct complaint FLORIDO <br />ID number for this complaint which he verified the clean-up for. <br />02/22/2021 Updated complaint ID based on email received by Elianna Florido IREHSI. GAITAN <br />03/02/2021 Reviewed a voice message received on 3/1/21 from Oscar Sanchez, United FLORIDO <br />Specialty Insurance Adjuster, who requests additional documentation explaining <br />the charges on the invoice (AR0049921, IN0348760) he received, in order to <br />reimburse Subedar Trucking for the invoice of $1,322.40. Insurance claim <br />#H60484. <br />Emailed Oscar(otcs@live.com) a copy of the complaint narrative and an <br />explanation of EHD's billing. Also emailed Oscar SJC EHD's spill response <br />authority summary regarding cost recovery. <br />03/10/2021 Received a call from Angel White, Custard Insurance Adjusters Environmental FLORIDO <br />Specialist, stating she received the disposal records from Brandon Espinoza and <br />will email them to me. <br />5105.rpt <br /> Page 3 of 4