ARCHIVED REPORTS_2015 TRANSFER & PROCESSING RPT

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_^ Open competition sales program responsibilities in San Jose C':z� cResponsible for daily operations of 60 routes including, maintenance, safety, regulatory compliance :� Responsibility for all cominunity relations, customer service and reporting Planning development with City of Milpitas Waste Management Houston, Texas. 1987-2003 Vice President and General Manager 1993 - 2003 P&L responsibilities fox local market operations in California counties of Sonoma, Napa, Mendocino, Fresno, Contra Costa, Santa Cruz, Santa Clara, San Jose, Stanislaus and Merced. -P& L responsibility for $100 million in annual revenue. -Responsible for more than 500 union and non-union employees. -Responsible for daily operations and 5 -year planning for approximately 350 collection routes, (4) four transfer stations, (2) two landfills, (3) three Material Recovery Facilities (MRF) and (2) two composting operations. Developed new programs and enhancements to improve customer service quality, productivity efficiency, safety frequency, employee satisfaction, community growth planning, business marketing, and transportation. -Project management and initiative rollouts including the implementation of new financial system software, productivity monitoring programs, political campaign approaches, new -venture start-up operations, administration enhancement and company image campaigns. • Created annual budgets and departmental goals to ensure corporate and jurisdictional expectations were implemented and in compliance. Developed SRRE plans for communities in solid waste Liaison work with the California Integrated Waste Management Board Waste Management Inc. 1987-1993 Controller/Sales Manager/Operations Manager Increased and diverse responsibilities for all departments, in Waste Management's divisions • Prepare monthly, quarterly, and year-end financial statements, annual budgets, SEC packages, tax packages, and all jurisdictional reporting. • Coordinate all office operations, productivity tracking, and departmental reporting and performed cost -benefit analysis projects for the general manager. Responsible for all internal controls to comply with both internal and external audit requirements. Create pro -forma's for new business and RFP responses. Sales manage.- responsibilities including a 14 person outside sales staff, price inerease planning and implementation, territory and major account management, market pricing, bid preparations, manage a 25 -person customer service department, revenue forecasting and manage compensation incentives, • As sales manager increased San Jose market share to 40% from 22%, increased route productivity and profitability for operations through target marketing, and reduced franchisee fee payments by $200,000 annually through increased recycling sales. As operations manager conducted six re-route projects to eliminate unproductive routes, implemented full automation routes including green waste and curbside recycling programs.