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IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT,PLEASE CONTACT.VIKING TECHNICAL SUPPORT AT(715)386-8666
<br /> Our Technical Support Deparbnent is available for assistance Monday Sam-4pm and Tuesday through Friday eam-Spm central time.So that we can give you better service,before you call please:
<br /> 1, Know the model number,the serial number and what software version you have(see seder label).
<br /> 2. Have your Technical Practice In front of you.
<br /> S. It is best If you are on rile.
<br /> RETURNING PRODUCT FOR REPAIR RETURNING PRODUCT FOR EXCHANGE
<br /> The following procedure Is for equipment that needs repair: The following procedure Is for equipment that has failed out-of-box(within 10 days of oueehase):
<br /> 1.Customer must contact Mking's Technical Support Department at 715-386-8666 to obtain a ReturnAuthorballon(RA) 1.Customer must contact Viking's Technical Support at 715-386.8666 to determine possible causes for the problem.The
<br /> number.The customer MUST have a complete description of the problem,with all perh'nent Information regarding the customer MUST be able to step through recommended tests for diagnosis.
<br /> defecl,such as options set,conditions,symptoms,methods to duplicate problem,frequency of failure,etc. 2.If the Technical Suppod Product Specialist determines that the equipment is defectve based on the customers Input
<br /> 2. Packing:Return equipment in odg?nal lox or in poperpackdng so that damage will not occur while In transit.Static and Iroubleshoah'ng,a Return Authorization(R.A.)number will be issued.This number Is valid for fourteen(14)
<br /> sensitive equipment such as a circuit board should be In an anti-slate bag,sandw€ched between foam and individual- calendar days from the date f issue
<br /> ly boxed.All equlpment should be wrapped to avoid packing material lodging In or sticking to the equipment.Include 3.After obtaining the R.A.number,return the approved equipment la your distributor,reforenclrn the R A.number.Your
<br /> ALL pads of the equipment C.O.D.or height collect shipments cannot be accepted.Ship cartons prepaid to: dlstributorYAM then replace the product over the counter at no charge.The distributor will Than ratunh the product to
<br /> Vlking Electronics,1531 Industrial Street, Hudson,WI 64416 Viking using the same R.A.number.
<br /> 3.Return shipping address:Be sure to Include yourretum shipping address Inside the box.We cannot ship to a PO Box. 4.The distributor will NOT exchange this product Wthoutf€rst obtaining the R,A.number from you.If you haven't
<br /> 4. RA number on carton:In large printing,wrile the R.A number an the outside of each carton being returned. followed the steps listed In 1,2 and 3,be aware that you will have to pay a restocking charge.
<br /> LIMITED WARRANTY
<br /> Mktng warrants Its products to be free from defects in the workmanship or materials,under normal use and service,for a period of one year from the dale of purchase from any authorized Viking distributor or 18 months from the date manu-
<br /> lectured.which ever is greater.If at any lime during the warranty period,the product Is deemed defective ormalf inct'ons,return the produclle Viking Electronics,Inc.,1531 Industrial Street,Hudson,Wd.,54016.Customer must contact Viking's
<br /> Technical Support Department at 715-38GM66 to obtain a Return Authorization(RAJ number.
<br /> This warronlydoes notcever any damage to the product due to lightning,overvollage,under voltage,accident,misuse,abuse,negligence or any damage caused byuse of the product by the purchaser or others.This warranty does not cover
<br /> non-EWP products that have been exposed to wet or corrosive environments.
<br /> NO OTHER WARRANTIFS.VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR MERCHANTABILITY OR FIT.
<br /> NESS FOR ANY PARTICULAR PURPOSE,
<br /> EXCLUSION OF CONSEQUENTIAL DAMAGES.VIKING SHALL NOT,UNDER ANY CIRCUMSTANCES,BE LIABLE TO PURCHASER,DRAW OTHER PARTY,FOR CONSEQUENTIAL,INCIDENTAL,SPECIAL OR EXEMPLARY DAM-
<br /> AGES ARISING OUT OF OR RELATEDTOTHE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.
<br /> EXCLUSIVE REMEDYAND LIMITATION OF LIABILITY.WHETHER INANACTION BASED ON CONTRACT,TORT(INCLUDING NEGLIGENCE OR STRICT LIABILITY)ORANY OTHER LEGALTHEORY,ANY LIABILITY OFVIKING SHALL
<br /> BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT,OR AT VIKING'S OPTION,REFUND OF THE PURCHASE PRICE AS THE EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
<br /> IT IS EXPRESSLY UNDERSTOOD ANDAGREED THAT EACH AND EVERY PROVISION OF THISAGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES,EXCLUSION OF CONSEQUENTIAL DAMAGES,AND EXCLU-
<br /> SIVE REMEDY AND LIMITATION OF LIABILITY,ARE SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED
<br /> AS SUCH.
<br /> FCC REQUIREMENTS If trouble is experienced wlh the K•19DO Series phone,rot repair or warranty information,please contact:
<br /> This equipment complies w'slh Part 68 of Ne FCC rules and the requirements adopted bytheACTA Inside the front panel Wkfng Electronics,Inc„15311ndustrlalStreef,Hudson,1W U016(715)986-6666
<br /> of this equipment is a label that contains,among other Information,a product identitieria the formal US:AAAEQP#TXXXX. If the equipment is causing harm to the telephone network,the lerephone company may request that you disconnect the
<br /> If requested,this number must be provided to the telephone company. equipment unfit the problem is resolved.
<br /> The REN is used to determine[he number of devices that may be connected to a telephone line.Excessive REN's on a Cannec6an to Party Line Service issubjetl to Stale Tariffs.Contact the state public utlity commission,public service com-
<br /> telephoneline may result in the devices not ringing In response to an incoming call.In most but not all areas,the sum of mission or corporation commission for information.
<br /> the REN's should not exceed five(5.0)To be certain of the number of devices that may be connected to a lino,as deter- WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR)MAKING TEST CALLS TO EMERGENCY NUMBERS:
<br /> mined by the total REN's,contact the local telephone company.For products approved after July 23,2001,the REN for Remain on the line and briefly explain to the dispatcher the reason for the call.Perform such acted es In the off-peak
<br /> this product Is partof the product identifier[hat has the formal US:AAAEQRNTXXXX.The digits represented by 88 are the hours,such as early morning or late evenings.
<br /> REN without a decimal point(e.g.,031s a REN of 0.3).For carrier products,the REN is separately shown on the label. It Is recommended that the customer install an AC surge arrester in iheAC outlet to which this device is connected.This
<br /> The plug used to connect this equipment to the premises wiring and telephone network must comply with the applicable is to avoid damaging the equipment caused by local lightning strikes and other electrical surges.
<br /> FCC Part 68 rules and requirements adopted by the ACTH.If your home has speciallywired alarm equipment connected
<br /> to the telphono line,ensure the Installation of this K4900 Series phone does not disable your alarm equipment.If you PART 15 LIMITATIONS
<br /> have questions about what will disable alarm equipment,cansull your telephone company or a qualified installer. This equipment has been tested and found to complywith the limits for a Class Adigital device,pursuant to Part
<br /> If the K-1900 Series phone causes harm to the telephone neWork,the telephone company vd[t notify you in advance that 15 of the FCC Rules.These limits are designed to'provide reasonable prolecton against harmful interference
<br /> temporary discontinuance of service may be required.But if advance notice isn't practical,the telephone company oil when the equipment Is operated in a commercial environment.This equipment generates,uses,and can radi-
<br /> notify The customer as soon as possible,Also,you will be advised of your right to file a complaint with the FCC if you ale radio frequency energy and,if not Installed and used in accordance with the instruction manual,may cause
<br /> beieve it is necessary, harmful Interforence to radio communications.Operation of this equipment in a residential area is likely to cause
<br /> The telephone company may make changes In its facilities,equipment,operations,or procedures that could affect the harmful interference in which case the user will be required to correct the interference at his own expense.
<br /> operation of the equipment.II this happens,the telephone company will provide advance notice in aider for you to make
<br /> the necessary modifications to mainlain uninterrupted service.
<br /> Specifications and Installation
<br /> Viking offers two variations of hot-lino phones and one network dialer. Below are model numbers and descriptions of the
<br /> Hot line phones Viking offers. Each model is designed for specific applications, including varying mounting capabilities and
<br /> levels of vandal protection. The following sections describe the product model numbers, their applications, installation and
<br /> specifications.
<br /> �j Important: Use a minimum wire gauge of 26 when connecting the K-1900 phone to the public switched network.
<br /> K- 190OD-2 Hot Line Desk Phone -
<br /> To Install the K-190OD-2 insert the RJ 11 plug into a standard RJ 11 jackK-19ot1D-2 RJ11
<br /> as shown to the right. (not included)
<br /> Dimensions: 230mm x 210mm x 120mm (9.0"x 8.25"x 4.75')
<br /> Shipping Weight: 1.36 Kg(3 lbs)
<br /> Connections: RJ11
<br /> Colors: Red or Ash ............................ '
<br /> C.O.Line or Analog
<br /> PABXIKSU Extension
<br />
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