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Complaint Investigation Summary <br /> Report #: 5105 <br />COMPLAINT ID: C00054525 Site Location: 3950 E WATERLOO RD <br /> <br />Received by: EE0009830 SAUERS <br />Assigned To: EE0009828 MURO <br />Program/Element Code 1600- FOOD PROGRAM <br />Received Date: 12/20/2021 <br />Assigned Date: 12/20/2021 <br />Complaint Received Via: PHONE <br />Nature of complaint: <br /> <br />COMPLAINANT ALLEGES THE WOMENS RESTROOM REEKS OF RAW SEWAGE. THE SMELL IS OVERWHELMING. <br />PROPERTY INFORMATION <br />Facility: FA0003051 - DENNYS RESTAURANT #6620 <br />Site Location 3950 E WATERLOO RD <br />STOCKTON, CA 95215 <br />Cross Street WATERLOO <br /> <br />District 002 - MILLER, KATHERINE <br /> <br />Location Code 99 - UNINCORPORATED AREA <br /> <br />APN 10118032 <br /> <br />Complaint Status: <br />Date Abated: <br /> <br />,bated By: <br /> <br />Activity Summary <br />Activity Date Recorded by <br />12/23/2021 Arrived at the facility. Went to the women's restroom. I did not detect the odor MURO <br />described by the complainant. The floor was observed to be dry. The restroom <br />has two enclosed stalls. Each toilet's flushing mechanisms are fully functional and <br />no leakage observed. I met with assistant manager Nancy Lopez. Nancy was not <br />aware of the complaint made to EHD but was aware of an incident that caused an <br />odor a few days ago. She could not recall the exact date of the incident but it was <br />a few days ago. Nancy stated that a customer complained about a clogged toilet. <br />The employees went to investigate and attempted to unclog it, but could not. <br />Nancy reported that no water spilled out of the toilet during the attempts to unclog <br />it. The temporarily closed the stall. Contractors Towers Inc were retained to repair <br />the issue. They found an shirt had been flushed down the toilet. The toilet was <br />repaired. Per Nancy, the facility has many issues involving the homeless, and <br />believes this incident was caused by a homeless person. Nancy stated the <br />bathroom was sanitized after the toilet was restored and bathroom reopened. <br />Emailed the complaint inspection report to the facility. <br />5105.rpt Page 1 of 1