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9 In Case of Emergency(ICE) Protocols The ICE Protocols establish the minimum requirements for responding to incidents. During an incident, it is critical that the information released to any party not affiliated with Clean Energy be as accurate as possible, and that proper communication procedures are followed; all onsite discussions between CE employees concerning any incident shall be conducted in absolute privacy to prevent speculation. The severity of each incident will determine the appropriate course of action. Incident levels can range from a Level 1 Non-Emergency to a Level 4 Severe/Catastrophic Emergency. 9.1 Level 1 Incident Level 1 incidents are non-emergency situations in which a responding CE employee can normally resolve the issues by troubleshooting, investigating, or simply resetting an alarm. In the event that an incident level increases, the responding CE employee shall escalate the situation accordingly. Level 1 incidents include, but are not limited to: ❑ General site callout ❑ ESD engaged ❑ Hose drive-off(no injuries) ❑ Alarm reset ❑ 20% LEL methane detection ■ Level 1 Incident Response 1) Incident notification received by the CE Command Center 2) Dispatch CE Service Technician 9.2 Level 2 Incident Level 2 incidents range from non-emergency situations to situations resulting in minor injury. Responding CE employees are responsible for assessing the scene once they arrive onsite, and escalating the incident to the appropriate personnel. Most level 2 incidents can be resolved by following standard operating procedures including troubleshooting, resetting an alarm or fault, or temporarily removing a piece of equipment from service. If the incident involves an employee injury,vehicle collision, or property damage,the incident must be reported to the CE Corporate Safety Manager immediately following, or as soon as practicable. Following the initial notification, a complete written incident report must be submitted to the CE Corporate Safety Manager within 24 hours. Level 2 Incidents include, but are not limited to: ❑ 40% LEL methane detection ❑ Gas leak/odor complaint ❑ Loss of station power ❑ Vehicle collision (no injury) ❑ Property damage (no injury) ❑ Employee injury(minor) ❑ Near miss incident • Level 2 Incident Response 1) Incident notification received by the CE Command Center 2) Dispatch a CE Service Technician 3) Contact the CE Operations Supervisor 4) Contact the CE Corporate Safety Manager L/CNG Emergency Response Plan 4, Clean Enerav- 7