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Error Code Guide - (Continued) <br /> Problem Possible Cause Solution <br /> door switch out of contact an authorized <br /> adjustment or is service representative (see <br /> malfunctioning. Calling For Service later in <br /> this manual). DO NOT <br /> OPERATE STERILIZER <br /> AGAIN UNTIL SERVICED. <br /> Error Code 9 door did not pop open at Rerun cycle to ensure <br /> (door malfunction) end of cycle. Unit may be dryness of load. <br /> out of calibration. Sterilization cannot be <br /> ensured unless door opens, <br /> allowing the load to dry <br /> completely before handling. <br /> Do not attempt to operate <br /> sterilizer again if error <br /> reoccurs. Contact an <br /> authorized service <br /> representative (see Calling <br /> For Service later in this <br /> manual). <br /> Error Code 10, 11, 12 Hardware is malfunctioning allow sterilizer to cool <br /> (hardware/software or software is corrupt. completely. Restart <br /> error) sterilizer. If unit has errors <br /> again, unplug unit and <br /> contact an authorized <br /> service representative (see <br /> Calling For Service later in <br /> this manual). <br /> Operator Calling For Service <br /> Maintenance <br /> If you are having a problem or have a question, refer to the inside front cover of <br /> this manual and call your dealer. Make sure that you have the information that <br /> Calling For is highlighted on the inside front cover of this manual available. If you can't re- <br /> Service your question or problem with your dealer, call the following number: <br /> Outside CE Union 1-800-Midmark (1-800-643-6275) <br /> 8:00 a.m until 5:00 p.m. (Eastern Standard Time in the U.S.) <br /> Monday thru Friday, except for standard U.S. holidays. <br /> Inside CE Union 33-2-430-517-76 <br /> Promotal <br /> 22, Rue De St. Denis <br /> 53500 Ernee, France <br /> • <br />