Laserfiche WebLink
3/26/26,9:30 AM PROD <br /> Update the stp manhole cover seals are missing.I was able to locate parts from supply house Northwest pumps.Total would be 300 for both fiberlite f1100 42inch seals.Bad part is <br /> it's manufacture order only.With a lead time of up to 3 weeks.I have already order them and will pick up and install the day they arrive. <br /> [code] <br /> 2026-02-13 14:28:54 Richard Valles-Changed:Additional comments <br /> Update the stp manhole cover seals are missing.I was able to locate parts from supply house Northwest pumps.Total would be 300 for both fiberlite f1100 42inch seals.Bad part is <br /> it's manufacture order only.With a lead time of up to 3 weeks.I have already order them and will pick up and install the day they arrive. <br /> [code] <br /> 2026-02-13 14:28:17 Richard Valles-Changed: Incident state,Pending Reason,State <br /> Incident state:Work In Progress was:Pending <br /> Pending Reason:(Empty) was:Awaiting workorder(ServiceNow system use only) <br /> State:Work In Progress was:Pending <br /> 2026-02-13 14:25:07 Donnie Carson Jr-Changed: Impact,Priority,Work notes <br /> Impact:3-Low was:1-High <br /> Priority:4-Low was:1-Critical <br /> DC/AFM-Lid seals have been ordered by technician RV-EDD 3 weeks.Call requested downgrade per Sean EC Specialist <br /> 2026-02-13 11:19:28 System-Changed:Work notes <br /> The text notification has been sent to Richard VallesCritical maintenance alert. <br /> FWKD11043530 <br /> 20632 <br /> 2099523543 <br /> STOCKTON,CA <br /> Underground Gas <br /> Violation issued:Rubber seals were found to be torn,cracked,and sections were missing from the lids of the 91 and diesel STP sumps. <br /> Click below to access the work order on the IHM Portal. <br /> https:H7eleven na.service-now.com/ihm?id=711_ih m_selected_workorders&sys_id=600905ad874b3ed88d927599cebb35ab <br /> [code] <br /> 2026-02-13 11:19:24 Sean Augustine-Changed: Incident state,Pending Reason,State <br /> Incident state:Pending was:New <br /> Pending Reason:Awaiting workorder(ServiceNow system use only) <br /> State:Pending was:New <br /> 2026.02-13 11:19:21 Sean Augustine-Changed:Additional comments,Assignment group,Autodispatched,Business service,Caller,Category,Channel,Impact,Incident state,Location,Nuvolo Service <br /> Provider,Opened by,Priority,Short description,State,Subcategory <br /> Comment: <br /> Description:See SR 1-6488352162 from last month.Issue was not resolved.Rubber seals were found to be torn,cracked,and sections were missing from the lids of the 91 and <br /> diesel STP sumps. <br /> Assignment group:Facilities/Maintenance <br /> Autodispatched:true <br /> Business service:Underground Gas <br /> Caller:Sean Augustine <br /> Category:Water in Sump <br /> Channel:Email <br /> Impact:1-High <br /> Incident state:New <br /> Location:7-ELEVEN STORE-20632 <br /> Nuvolo Service Provider:Richard Valles <br /> Opened by:Sean Augustine <br /> Priority:1-Critical <br /> Short description:Violation issued:Rubber seals were found to be torn,cracked,and sections were missing from the lids of the 91 and diesel STP sumps. <br /> State:New <br /> Subcategory:Water in Sump <br /> Related Records <br /> Parent Incident Change Request <br /> Problem Caused by Change <br /> Resolution Information <br /> Knowledge Resolved by lRichard Valles <br /> Resolution code ISolved(Permanently) Closed <br /> Resolution Method I Resolved 2026-03-25 14:19:44 <br /> https://7eleven na.service-now.com/incident.do?sys_id=3ca88165874b3ed88d927599cebb35bO&sysparm_view=detail_view&sysparm_stack=no&sysp... 2/5 <br />