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• Where to find emergency phone numbers and contact information — (See "Additional Information/Resources" later in this training course.) • Contact number for Ryder Environmental Services. • Spill Prevention & Control Countermeasure (SPCC) Plans.. Remember the Four C's of Spill Response: 1. Control the Spill: • Turn off the supply valve. • Shut off the dispenser, emergency control switch, or circuit breaker. • Plug the drum or tank with putty, wooden dowel, or piece of wood. • Turn the drum upright. • Turn off power or activate the emergency shutoff device. 2. Contain the Spill: • Immediately after the source of the spill is controlled, take steps to keep the spill from spreading: If the sp if]... tfien_. can be • utilize the Spill Control Station or Vehicle contained by Spill Kit supplies to contain the spill and facility • notify the facility Emergency Coordinator personnel immediately. cannot be • notify the facility Emergency Coordinator contained by immediately, facility • contact Ryder Environmental Services, and personnel • call the fire department and/or Emergency Response Contractor. (If you do not have, or cannot reach an Emergency Response Contractor, call XL Specialty Claims Administrators [formerly ECS Claims Administrators] at 800-432-2481 for a referral.) Note: Phone numbers are listed on the Emergency Spill Response Telephone Guide that must be posted at the facility and contained in Spill Response Booklets. Ryder Environmental Awareness 3. Contact/Communicate: • Contact your supervisor immediately. • Obtain Help — Contact local emergency response organizations posted in the Spill Response Booklet or XL Specialty Claims Administrators (formerly ECS Claims Administrators) ON-CALL Service, 24 hours a day/7 days a week/365 days per year at 800-432-2481 4. Clean-up the Spill: • Approach the Scene Cautiously — Do not rush in to assist or take action beyond your level of training. • Identify the Hazards — Refer to MSDSs, placards, etc. • Secure the Area — Keep untrained persons and the public away from the spill area. Keep others from smoking or driving through the spill area. • Remove boom/pad from spill kits and apply to the spill area to absorb leaking or spilled materials. Remember to get assistance. Some clean-up activities must be approved by a regulatory agency prior to performing. Spill clean-up materials must be managed in accordance with federal, state, and Ryder requirements. Contact Ryder Environmental Services for assistance. Additional Information/Resources Available to Assist Employees in Responding to a Spill 1. All fueling locations must have an Emergency Spill Response Plan (ESRP) on-site. Before a spill occurs, find it, review it, and ask questions if you don't understand it. For more information, including how to create an ESRP or where to buy one pre -assembled, refer to the ESRP section later in this Training Course.