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Field Operations Policy and Procedures <br /> 3.4 Witness of Removal <br /> Policy. During the removal, Company representatives must make every effort to find a witness <br /> who is not a Company representative to observe and confirm the removal and placement of the <br /> white identification band. This witness can be an associate of the hospital, nursing home or <br /> medical examiner's office, or a family member present at the place of removal. <br /> Procedure. <br /> 1. The Company representative completes the Witness of Removal Form (FIN-CS002), <br /> signing under the section Decedent Confirmation and Acceptance by Removal Personnel, <br /> attesting that they affixed the white identification band in the presence of another non- <br /> Company person, who is acting as a witness of removal. <br /> 2. That witness of removal signs the bottom portion of the Witness of Removal Form (FIN- <br /> CS002)attesting that: <br /> a. He/She knows the remains to be those of the decedent named on the white <br /> identification band. <br /> b. He/She witnessed the placement of the white identification band by the representative <br /> of the named funeral home. <br /> c. He/She has witnessed the removal of the named decedent by a representative of the <br /> named funeral home. <br /> 3. If the witness refuses to sign the form, write the name of the witness with the words, <br /> "REFUSED TO SIGN" on the witness signature line. If the witness refuses to provide <br /> his/her name,write"REFUSED TO PROVIDE NAME"on the witness's name line. <br /> 4. If there is no one to witness the placement of the white identification band at the removal, <br /> write"NO WITNESS AVAILABLE"on the witness signature line. <br /> 3.5 Chain of Custody <br /> Policy. Whenever a Company representative handles a decedent (human or cremated remains) <br /> for any reason, it is essential that a chain of custody is maintained and that the decedent's <br /> identity is confirmed at each stage of the handling process (see below) up to final disposition. <br /> Handling of the decedent includes, but is not limited to: <br /> • Removal <br /> • Decedent check-in <br /> • Embalming <br /> • Dressing services <br /> Version 2.1 Page 12 of 70 Revised:07/10/2015 <br /> Document Owner:Operations Support 0 2015 SCI Funeral&Cemetery Purchasing Cooperative,Inc. <br />