COMPLIANCE INFO_2016-2026 - Laserfiche WebLink

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Field Operations Policy and Procedures • Taking keepsake prints • Cremation • Family visitation or visual identifications • Final identification prior to disposition • Transfer to/from cemetery, crematory, airport, church or other location • Transfer within a location (i.e. viewing room to chapel) • Transfer between Company representatives Procedure. At every stage that a Company representative handles a decedent(human or cremated remains): I. Compare the name on all paperwork with the name on the white identification band. 2. If the name on all of the paperwork matches, complete the Chain of Custody Identification Confirmation Form (FIN-CS004) and proceed. 3. If any information on the paperwork or the white identification band does not match, stop all processes, contact the Location Manager and resolve the inconsistences before proceeding. 4. If a transfer from location to location occurs after hours and no Company representative is available, a Company representative signs the Chain of Custody and Identification Confirmation Form (FIN-CS004)promptly the following business day. 5. For shipping cases, confirm the decedent's identification by verifying the name on the casket/shipping container identification tag matches the accompanying paperwork as the white identification band on the decedent will not be visible. 6. Retain the Chain of Custody and Identification Confirmation Form (FIN-CS004) with the decedent throughout the handling process up to final disposition. 3.6 Decedent Check-In Policy. Every time a decedent is brought into our care, the accompanying personal effects must be verified by another Company representative and the condition of the decedent and casket (if applicable) must be accurately communicated to the receiving funeral home as soon as possible. Procedure. Upon arrival at the PCC or funeral home: Version 2.1 Page 13 of 70 Revised:07/10/2015 Document Owner:Operations Support 0 2015 SCI Funeral&Cemetery Purchasing Cooperative,Inc.