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Field Operations Policy and Procedures LAI <br /> 1. The Authorized Representative signs the Third Party Casket Acknowledgement Form <br /> (FIN-CS076) acknowledging that the Company will not be responsible for problems <br /> caused by defective caskets provided by an outside source. <br /> a. If the Authorized Representative refuses to sign the form,the Company representative <br /> writes"DECLINED TO SIGN" on the Authorized Representative signature line. <br /> 2. Upon delivery, the Company representative and the delivery person sign the Received <br /> section on the Third Party Casket Acknowledgement Form(FIN-CS076). <br /> 3. A Company representative inspects the casket for damage or defect. <br /> a. If no damage or defect is detected, the funeral home or PCC representative marks the <br /> "Undamaged" check box in the Condition of Casket upon Receipt at Funeral Home <br /> section of the Third Party Casket Acknowledgement Form (FIN-CS076) and signs <br /> and dates the form. <br /> b. If damage and/or defect is detected,the Company representative: <br /> i. Checks the "Damaged" or "Defective" check box, notes the damage/defect in the <br /> Condition of Casket upon Receipt at Funeral Home section of the Third Party <br /> Casket Acknowledgement Form (FIN-CS076), and signs and dates the form. <br /> ii. Notifies the Authorized Representative immediately of the condition of the <br /> casket, and has him or her sign in acknowledgement of the information as soon as <br /> possible. <br /> 6.4 Ceremonial Caskets <br /> Policy. When a ceremonial casket is requested, the Company representative must inform the <br /> Authorized Representative that the ceremonial casket(or shell) has been previously used. <br /> Procedure. <br /> 1. If an Authorized Representative requests the use of a ceremonial casket,the funeral home <br /> fills out the Ceremonial Casket Acknowledgement Form (FIN-CS070) and has the <br /> Authorized Representative sign it. <br /> 2. Prior to use, place a new insert inside the ceremonial casket. <br /> 3. After the visual identification/funeral service, remove the insert in which the decedent is <br /> contained from the ceremonial casket shell. <br /> 4. Place the insert lid on top of the insert until the next phase in preparation or disposition. <br /> Version 2.1 Page 27 of 70 Revised:07/10/2015 <br /> Document Owner:Operations Support 0 2015 SCI Funeral&Cemetery Purchasing Cooperative,Inc. <br />