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Complaint Investigation Summary Report #: 5105 COMPLAINT ID: C00050597 Site Location: 1550 S B ST #39 Activity Summary Activity Date Recorded by 10/03/2019 Called Mary to speak about overflowing RV dump station but no response. Left a AFONSKAIA message to call back to get more information. Spoke to Michael about complaint. He said that it would be considered a holding tank and it must have an overflow alarm and they have to pump it. Need to check pumping records and if the holding tank is permitted or not and check if they got it pumped and if there is an audio/visual alarm. 10/03/2019 Arrived on site and saw area marked off by cones. Spoke with park supervisor Marta Rodriguez, got her contact information. She said that she and her maintenance person Michael have been trying to unclog the holding tank with a snake but have not been successful and that Michael went to home depot to get a p trap to try to unclog it. She thought that one of the leach lines was clogged. I asked her if the holding tank was indeed connected to any leach lines and she said she didn't know because they have just purchased the property last year and don't have any information. Michael had dug a little bit around the tank to try to find any connection but did not find any yet. She said that when Michael flushed the toilet in the RV neaby that the liquid level in the holding tank went up so he believed that the RV may be connected to the holding tank. Although each RV is supposed to have it's own septic system. I told her that if this is in fact just a holding tank with no connections then they will have to get it pumped and have an audio/visual alarm alerting them that they need to pump. As well as to keep track of their pumping records. I asked her when was the last time they had it pumped she did not know. She said they work with Richard's. 10/03/2019 Updated Elena Manzo (Lead Senior REHS) on how the ER call (1550 S B St.). Updated Muniappa Naidu (Program Coordinator) on ER call and conversation with Michael Kith (Program Coordinator). Talked to Garrett Backus (Lead Senior REHS) about how write in Over time on EC. AFONSKAIA GAITAN 10/03/2019 Updated Michael Kith (Program Coordinator) and Daria Afonskaia (EHS) on GAITAN complaint located on 1550 S. B. ST. Stockton. I also let them know that the complaint # has changed from C00050597 to COUIWO50J. 10/03/2019 Typed up narrative. Created photo log. Printed out narrative, notice to abate, and complaint file, site map. Referred ER/complaint to Unit #2 Water Quality. Put ER file together and submitted to Elena for review. 10/04/2019 B St. 1550. Answered questions from Dana who went out yesterday in response to the nighttime ER referral. Dada initially thought the concrete pad is the top of an illegally installed holder tank for RVs, which is not allowed in SJC. The tank as it were, but may not have been one after Steve Downer of HCD went out and info Dana by phone, that it may have just been a clean out. I spoke to Steve and he stated that had been some issues with illegal parking of RV's, but there was no issues today after he inspected it (he told this to Dana). He confirmed HCD has not issued any permits for holder tank for RVs at this location. Checked with RWQCB Scott Armstrong just to be sure they were not involved with any RV dumping station permit (there's none). Told Dana to keep the pressure on the RP to stop the surfacing sewage and have it cleaned up by today. I also asked Dana to confirm that it is a clean out and not a holder tank on a follow up inspection. Steve told her it's clean out and not a tank GAITAN WONG 5105. rpt Page 3 of 5