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Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: CO8UZCGNC Site Location: S 99 FRONTAGE RD & OLIVE AVE <br />Activity Summary <br />Activity Date <br />09/13/2021 Attempted to call Anthony Alejo at 209-423-1628 but the call went to voicemail. I <br />emailed Anthony at anthony.alejo@ryder.com requesting for an update regarding <br />the clean-up. <br />Recorded by <br />VANG-LEE <br />09/14/2021 I left a message for Anthony Alejo at 209-423-1628 requesting for an update VANG-LEE <br />regarding the clean-up. <br />I contacted Derek Smith of Patriot Environmental Services at 916-347-8724. Per <br />Derek, clean-up is pending utility clearance. I advised Derek to notify me once <br />they have an estimated date and time for the clean-up. <br />09/15/2021 I received an email response from Anthony Alejo <Anthony_Alejo@ryder.com> <br />informing me that he drove by the site location and the area is still covered. <br />Anthony stated they are trying to get in contact with Patriot for an update. I <br />advised Anthony to keep me updated. I informed Anthony that I would be off on <br />Friday (9/17) and will return Monday (9/20). I provided Anthony with the ER <br />number 209-483-5867 so that he can update the on-call person if I'm out of the <br />office and clean-up takes place after-hours. I provided complaint information to <br />on-call person in case they get a call after-hours. <br />VAN G-LEE <br />09/16/2021 I contacted Derek Smith of Patriot Environmental. Derek states that clean-up will VANG-LEE <br />not take place until next week. <br />09/22/2021 I made contact with Derek Smith of Patriot at 916-347-8724 inquiring about the VANG-LEE <br />clean-up. Derek states that the clean-up will not take place until beginning to mid <br />October. I spoke to lead Elena Manzo regarding the clean-up. I left a voicemail <br />message for the responsible party Anthony Alejo at 209-423-1628. I also emailed <br />Anthony at anthony_alejo@rydercom regarding my concerns with the delay in <br />clean-up. I also requested that someone drive by the spill location, take photos, <br />and send them to me so that I can verify the spill is still secured. <br />VANG-LEE 09/28/2021 I emailed Anthony Alejo <Anthony_Alejo@ryder.com> requesting for an update <br />regarding the clean-up. I also informed Anthony that I still have not received <br />photos of the site location. <br />I received photos via email from Anthony and noticed that the hazardous waste <br />drums were still at the site location. I tried contacting Anthony Alejo at <br />209-423-1628 but the call went to voicemail. Anthony returned my call and stated <br />that the photos were taken on 09/24/2021. I informed Anthony the drums need to <br />be managed immediately and to provide copies of the manifests to me. I informed <br />Anthony I was told by Patriot on 09/07/2021 that they were going to remove the <br />drums the next day. The drums have been there 3 weeks now. I also asked <br />Anthony regarding the final clean-up. Anthony stated they are looking for a new <br />company. I told Anthony to keep me updated once the drums were removed and <br />when clean-up will take place. <br />09/29/2021 Updated lead senior Elena Manzo. Called Derek Smith of Patriot at 916-347-8724 <br />to get an update of when the drums will be removed from the site location. Derek <br />states it will be taken care of today or tomorrow. <br />09/30/2021 I received a call from Derek Smith of Patriot stating that clean-up has been <br />scheduled for Monday, 10/4/2021, around 7am-8am. I informed Derek I will need <br />to verify clean-up before they backfill. <br />VAN G-LEE <br />VAN G-LEE <br />5105 rpt Page 2 of 4